Merchandising Admin & Product Data Coordinator (Hybrid)

Zoological Society of London; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension up to 12%

Flexible working options

25 days annual leave + bank holidays

Family-friendly policies

Life assurance from day one

Employee Assistance Programme

Staff Equality Networks

Zoo tickets + discounts

Cycle2Work scheme

Job summary

The Zoological Society of London (ZSL) is hiring a Buying & Merchandising Admin Assistant to support the day-to-day operations of the Buying & Merchandising team at our London offices. This full-time, fixed-term role runs until December 2027, with a hybrid work model requiring at least two days on-site per week.

You will maintain product data, help coordinate launches, assist with reporting, and liaise with suppliers to keep processes running smoothly.

Qualifications

• Previous administrative experience working with suppliers and internal stakeholders.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and experience maintaining accurate records and reporting systems.
• Advanced Microsoft Office skills, particularly Excel, PowerPoint and Teams.

Responsibilities

• Maintain accurate product information, pricing, imagery and specifications across internal systems and online platforms.
• Coordinate delivery schedules, product samples and supplier communications to support timely product launches.
• Support store visits and competitor reviews to identify customer trends and sales opportunities.
• Prepare reports, trading updates and trackers to support business decisions and monitor product performance.
• Coordinate meetings, manage communications, process invoices and expenses, and provide general support to the Buying & Merchandising team.

Skills

Administrative experience

Strong organisational skills

Attention to detail

Supplier liaison

Microsoft Office

Tools

Excel

PowerPoint

Teams

Job description

The Zoological Society of London (ZSL) is hiring a Buying & Merchandising Admin Assistant to support the day-to-day operations of the Buying & Merchandising team at our London offices. This full-time, fixed-term role runs until December 2027, with a hybrid work model requiring at least two days on-site per week.

You will maintain product data, help coordinate launches, assist with reporting, and liaise with suppliers to keep processes running smoothly.