Hybrid Product & Merchandising Admin Specialist

Zoological Society of London (ZSL); Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Pension up to 12%

25 days annual leave + bank holidays

Life assurance from day one

Employee Assistance Programme

Job summary

The Zoological Society of London (ZSL) is seeking a Buying & Merchandising Admin Assistant to support day-to-day operations of the team. You will ensure accurate product information, help coordinate product launches, prepare reports and liaise with suppliers to keep processes running smoothly.

This is a full-time, fixed-term role until December 2027, working 37.5 hours per week with a hybrid working arrangement and a minimum of two days per week on-site at London Zoo Head Office.

Qualifications

• Previous administrative experience with suppliers and internal stakeholders.
• Strong organisational skills and ability to manage multiple deadlines.
• Excellent record-keeping and reporting experience.
• Proficiency in Excel, PowerPoint and Teams.

Responsibilities

• Maintain accurate product information, pricing, imagery and specs.
• Coordinate delivery schedules, product samples and supplier communications.
• Support store visits and competitor reviews to identify trends and sales opportunities.
• Prepare reports, trading updates and trackers to support business decisions.
• Coordinate meetings, manage communications, process invoices and expenses.

Skills

Organisational skills

Attention to detail

Communication

Problem-solving

Time management

Tools

Excel

PowerPoint

Teams

Job description

The Zoological Society of London (ZSL) is seeking a Buying & Merchandising Admin Assistant to support day-to-day operations of the team. You will ensure accurate product information, help coordinate product launches, prepare reports and liaise with suppliers to keep processes running smoothly.

This is a full-time, fixed-term role until December 2027, working 37.5 hours per week with a hybrid working arrangement and a minimum of two days per week on-site at London Zoo Head Office.