Merchandiser - Product, Purchasing & Supply Chain

First Call Contract Services; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

First Call Contract Services is seeking a Merchandiser in London on-site to own replenishment and data-driven buying within the Product & Purchasing function. You will connect sales, stock, purchasing and logistics to ensure timely, accurate information reaches decision makers.

A hands-on role involves PO management, product data integrity and inbound coordination. You will collaborate with Finance, Sales and Warehouse teams to optimise stock availability, margins and supplier performance, while

Qualifications

• Experience in merchandising, purchasing, stock control or related role.
• Strong numerical and analytical ability.
• Excellent Excel and systems skills.
• Comfortable working with stock, sales and product data.

Responsibilities

• Own the day-to-day replenishment process across established product ranges.
• Monitor sales, stock levels, stock cover, incoming quantities and supplier lead times.
• Identify products approaching reorder points and take action before stock becomes critical.
• Analyse whether existing products should be repeated, reduced, increased or discontinued.
• Build proposed repeat orders based on sales history, demand, current stock, incoming stock and lead times.
• Maintain a replenishment calendar across suppliers and product categories.
• Highlight potential stock-outs and changes in demand.
• Present clear buying recommendations to Head of Product.

Skills

Merchandising purchasing

Supply chain

Stock control

Inventory planning

Analytical ability

Strong numerical skills

Attention to detail

Cross-functional collaboration

Tools

Excel

ERP systems

Job description

Salary: £35,000 per annum

Location: Edmonton, North London - On-site

Hours: Monday-Thursday, 9:00am-5:30pm Friday: 9:00am-4:30pm (Summer) / 9:00am-3:30pm (Winter)

Job Type: Full-time

The Role

Our client is an established UK B2B fabric wholesaler with a long-standing reputation within the textile industry and an exciting period of growth ahead.

We are looking for a highly organised, analytical and commercially aware Merchandiser to take ownership of the operational rhythm behind the Product & Purchasing function.

This is a hands-on role combining replenishment, purchasing, stock analysis, product data and inbound supply. You will connect sales, stock, purchasing, suppliers, inbound logistics and Finance, ensuring the right information reaches the right people at the right time.

A key part of the role will be managing replenishment - understanding how products are performing, identifying what needs to be reordered and ensuring purchasing decisions are made early enough to maintain availability without creating unnecessary stock.

Key Responsibilities

Replenishment & Repeat Buying

• Own the day-to-day replenishment process across established product ranges.

• Monitor sales, stock levels, stock cover, incoming quantities and supplier lead times.

• Identify products approaching reorder points and take action before stock becomes critical.

• Analyse whether existing products should be repeated, reduced, increased or discontinued.

• Build proposed repeat orders based on sales history, demand, current stock, incoming stock and lead times.

• Maintain a clear replenishment calendar across suppliers and product categories.

• Highlight potential stock-outs, excessive stock holdings and changes in demand.

• Present clear buying recommendations to the Head of Product where commercial decisions are required.

Purchase Order Management

• Prepare and maintain accurate purchase orders and supporting information.

• Issue routine and replenishment orders directly to suppliers where agreed.

• Escalate larger, unusual or strategically important orders to the Head of Product.

• Track purchase orders from placement through production and shipment.

• Maintain accurate expected production and delivery dates.

• Proactively chase delays and highlight exceptions before they become problems.

Product Data & Product Creation

• Own the operational process for creating new products within company systems.

• Ensure product codes, descriptions, costs, compositions, widths, supplier references and other required information are accurate.

• Maintain high standards of product and purchasing data.

• Ensure supplier and product changes are accurately reflected across relevant systems.

• Support the Head of Product in converting new ranges from development into commercially ready products.

Inbound, Shipments & Logistics

• Maintain visibility of incoming purchase orders and shipments.

• Coordinate information required for inbound shipments, ensuring quantities, values and timings are accurate.

• Track deliveries from supplier through to receipt into the warehouse.

• Work closely with the internal goods-in function to ensure inbound products are processed correctly.

• Investigate discrepancies between purchase orders, supplier documentation, shipments and received quantities.

• Maintain accurate landed-cost information and ensure relevant freight and duty costs are captured.

• Flag delays and recommend priorities where shipment or container capacity is constrained.

Supplier & Finance Liaison

• Work closely with Finance and the inbound team to ensure supplier invoices correspond with purchase orders and shipment values.

• Investigate discrepancies in quantities, pricing and supplier charges.

• Ensure purchasing information provided to Finance is complete and accurate.

• Support accurate landed-cost calculations to maintain reliable product margins and costing information.

• Maintain day-to-day communication with suppliers regarding orders, production status, quantities and delivery dates.

• Escalate commercial negotiations, product issues and supplier claims to the Head of Product.

Stock & Performance Analysis

• Produce regular analysis of stock performance and replenishment requirements.

• Identify fast-moving, slow-moving and underperforming products.

• Highlight changing sales patterns to the Head of Product.

• Provide analysis to support buying and shipment priorities.

• Continually improve the information used to make purchasing decisions.

Internal Coordination

• Work closely with Product, Sales, Warehouse, Inbound and Finance teams.

• Maintain a reliable flow of product and information across the business.

• Ensure actions and decisions are followed through to completion.

• Help identify and resolve discrepancies quickly and efficiently.

What We're Looking For

• Experience within merchandising, purchasing, supply chain, stock control, inventory planning or a related role.

• Strong numerical and analytical ability.

• Excellent Excel and general systems skills.

• Confidence working with stock, sales, purchasing and product data.

• Exceptional organisation and attention to detail.

• Ability to manage multiple suppliers, orders and deadlines simultaneously.

• Strong commercial awareness, understanding the balance between availability, cash, margin and stock risk.

• Excellent communication and follow-through.

• Experience working with physical products, wholesale, textiles or fashion would be advantageous.

• Comfortable working across departments and resolving discrepancies.

• Naturally process-driven and motivated by making systems run accurately and efficiently.

The Opportunity

This is an excellent opportunity to join an established business during an exciting period of growth and become a key part of its Product & Purchasing function.

You will have genuine ownership of the day-to-day purchasing and replenishment operation, using data to anticipate requirements, keep orders and stock moving, and identify potential issues before they become problematic.

The goal is simple: maintain the flow of product and information from demand, through purchasing and supply chain, into available stock.