Mental Health Support Worker (Relief)

Together UK; Mid Suffolk, Babergh; Remote; GBP 17,000 - 21,000; Full time

Job summary

Together UK is seeking Relief Support Workers in Mid Suffolk & Babergh. You will work on a zero hours basis, supporting residents with mental health needs in homes and community settings.

Reporting to the Operations team, you will build trusted relationships, help with daily tasks, and coordinate with professionals while maintaining clear records and adhering to Together procedures.

Qualifications

• Experience caring or supporting individuals with mental health issues.
• GCSE or Level II English or equivalent.
• Ability to use email and word processing software.
• Open to learning and formal job-related courses.
• Willing to travel and use transport.

Responsibilities

• Establish and maintain relationships of trust with service users.
• Help service users set goals, manage tenancies and move-ons.
• Work in homes and community settings on a flexible rota.
• Carry out assessments to determine urgency of needs.
• Refer to other agencies and link to community opportunities.
• Carry out risk assessments to keep service users safe.
• Attend placement reviews and work 1:1 or in groups.
• Assist with finances, benefits and medications per policy.
• Accompany to appointments and assist with domestic tasks.
• Support personal care when required and maintain records.
• Write reports in English and participate in courses.

Skills

Experience with vulnerable individuals

GCSE or Level II English

Basic email & word processing

Empathy and non-judgement

Professional boundaries

Willing to travel

Education

GCSE or Level II English

NVQ Level II in Health and Social Care

Tools

Email

Word processing

Job description

Together UK is seeking Relief Support Workers in Mid Suffolk & Babergh. You will work on a zero hours basis, supporting residents with mental health needs in homes and community settings.

Reporting to the Operations team, you will build trusted relationships, help with daily tasks, and coordinate with professionals while maintaining clear records and adhering to Together procedures.