Mental Health Support Worker – Oxfordshire

Health Now; Oxford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Health Now Complex Care is seeking experienced Healthcare Assistants and Support Workers to support a young person in Oxfordshire. You will deliver compassionate, person-centred care for individuals with complex mental health needs, autism and challenging behaviours, helping them feel safe and understood.

The role requires calm, reliable staff who can follow individual care plans, manage risks and work with a wider care team to promote independence and wellbeing.

Qualifications

• Experience with complex mental health needs and autism.
• Calm, patient and professional; able to manage distress.
• Reliable and able to work independently or in a team.

Responsibilities

• Provide compassionate, person-centred support.
• Support emotional wellbeing and mental health needs.
• Develop positive professional relationships.
• Respond calmly to challenging behaviour.
• Follow care plans, risk assessments and strategies.
• Escalate concerns when needed.
• Encourage independence, communication and activities.
• Help maintain a safe, calm environment.
• Maintain boundaries and confidentiality.
• Complete accurate daily records and handovers.
• Collaborate with wider care team.

Skills

Complex PTSD

ASD

Challenging behaviours

Mental health needs

Emotional distress

Risk to self/others

Job description

About the Role

Health Now Complex Care is looking for experienced and compassionate Healthcare Assistants and Support Workers to join our team supporting a young person in Oxfordshire.

This is an opportunity for a dedicated support worker who has experience working with individuals with complex mental health needs, autism and challenging behaviours.

The role focuses on providing consistent, person-centred support while helping the individual feel safe, supported and understood.

Essential Experience

• Complex PTSD
• Autism Spectrum Disorder (ASD)
• Challenging behaviours
• Complex mental health needs
• Emotional distress and dysregulation
• Experience supporting individuals with behaviours that may present a risk to themselves or others

Key Responsibilities

• Provide compassionate, person-centred support
• Support the individual's emotional wellbeing and mental health needs
• Develop positive and trusting professional relationships
• Respond calmly and appropriately to challenging or distressed behaviour
• Follow individualised care plans, risk assessments and support strategies
• Recognise changes in presentation andescalate concerns appropriately
• Encourage independence, communication and meaningful activities
• Help maintain a safe, calm and structured environment
• Maintain professional boundaries and confidentiality
• Complete accurate daily records and handovers
• Work effectively with the wider care team

We are looking for someone who is:

• Experienced in supporting people with complex mental health needs
• Calm, patient and understanding
• Confident supporting challenging behaviours
• Reliable and professional
• Able to build positive and trusting relationships
• Comfortable working independently and as part of a team
• Passionate about providing high-quality, person-centred support

PMVA experience or training is desirable, although not essential.

Pay

£14.35 – £16.88 per hour

Location

Oxfordshire

Shift Pattern

Flexible / Bank – Days and Nights Available