Mental Health Support Worker - Chester

Northern Healthcare Limited; Chester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free parking at most services

Free Enhanced DBS check

Blue Light Card discounts

Refer-a-Friend up to £400

Employee Assistance Programme

Ongoing training and development

Recognition awards

Career progression within organisation

Enhanced overtime rates

Job summary

Northern Healthcare Limited is seeking empathetic Mental Health Support Workers to assist adults with mental health needs at Beck House in Chester. You’ll support independence, daily living skills and meaningful activities in a safe, structured environment.

No prior experience is required; we value attitude, willingness to learn and genuine desire to make a positive difference, with comprehensive training provided from day one.

Qualifications

• Caring and compassionate approach to supporting adults.
• Patient, understanding and able to listen without judgement.
• Excellent communication skills and teamwork capability.

Responsibilities

• Promoting independence and developing everyday living skills.
• Supporting daily routines, cooking, budgeting and personal organisation.
• Encouraging healthy lifestyles and coordinating with care plans.

Skills

Caring

Compassionate

Patient

Good communicators

Job description

• Private garden

Make Every Day Count – Become a Mental Health Support Worker at Northern Healthcare!

Great People Deserve Great Pay!

Location: Beck House, Chester

Pay: £13.21 per hour starting rate

What We Offer

• Enhanced overtime rates
• Excellent employee benefits
• Full training and development from day one
• Funded qualifications and career progression opportunities
• A supportive team that recognises and celebrates your achievements

Because making a difference matters — and so does feeling valued for the work you do!

Looking for a Career That Truly Makes a Difference?

At Northern Healthcare, you’ll do more than provide support. You’ll help people rebuild confidence, develop independence and take meaningful steps towards a brighter future.

We’re looking for compassionate, enthusiastic and motivated Mental Health Support Workers to join our team at Beck House in Chester, supporting adults with mental health needs, learning disabilities, autism and associated conditions on their individual recovery journeys.

Whether you’re experienced in care or looking to take your first steps into the sector, this could be the opportunity you’ve been waiting for.

You don’t need to have all the answers. What matters most is your attitude, your willingness to learn and your genuine desire to make a positive difference.

Discover Beck House – A Place to Feel Safe, Grow and Thrive

Beck House is a specialist 24/7 supported living service in Littleton, close to the centre of Chester. We provide a safe, welcoming and supportive environment where people can work towards their personal goals, develop life skills and build greater independence.

Our service has 20 ensuite bedrooms, alongside welcoming communal spaces designed to support everyday living, social connection and meaningful activity.

Our Facilities Include

• 20 individual ensuite bedrooms
• Fully equipped communal kitchen
• Communal dining and living areas
• Dedicated activity room
• Private garden
• Games room with pool and table tennis
• Dedicated meeting rooms

What makes Beck House special is the people who live here, the dedicated team who support them and the opportunities created every day.

Our clinically informed approach brings together skilled support colleagues and mental health professionals to provide individualised, person-centred support. We work alongside each person to help them build stability, confidence and the skills needed to move forward.

Life at Beck House

Recovery is about more than managing mental health — it’s about enjoying life, building relationships, discovering interests and feeling part of the community.

At Beck House, Colleagues Support People To

• Get involved in gardening and outdoor activities
• Enjoy games, pool and table tennis
• Visit local parks, cafés and attractions
• Go shopping and learn to plan meals and manage money
• Attend appointments and important meetings
• Explore education, volunteering and employment opportunities
• Share their views through People We Support meetings and have a say in daily life

Every activity is an opportunity to build confidence, develop skills and celebrate progress — no matter how big or small.

What Will You Be Doing?

No two days are the same! You’ll work alongside a dedicated team to provide person-centred support that helps individuals live fulfilling, meaningful and independent lives.

Your Responsibilities Will Include

• Promoting independence: Supporting people to develop everyday living skills and build confidence in their abilities.
• Supporting daily routines: Helping with cooking, meal preparation, budgeting, household tasks and personal organisation.
• Encouraging healthy lifestyles: Supporting individuals with appointments, medication and general wellbeing in line with their care plans and training.
• Building community connections: Supporting people to access local activities, education, employment opportunities and social experiences.
• Creating meaningful experiences: Encouraging participation in gardening, games, group activities and opportunities to explore new interests.
• Providing emotional support: Listening without judgement, offering reassurance and helping individuals work through challenges.
• Supporting recovery: Encouraging people to achieve personal goals, celebrate progress and take positive steps towards greater independence.
• Working collaboratively: Communicating effectively with colleagues and other professionals to deliver consistent, high-quality support.
• Maintaining accurate records: Recording information and sharing updates to support safe, effective and person-centred care.

As part of the role, there may also be occasions when personal care support is required. Full training, guidance and support will be provided where necessary.

The most rewarding part of the role? Seeing someone grow in confidence, achieve something they once found difficult, develop a new friendship or take another step towards living the life they want.

Full Training and Support from Day One

You don’t need years of experience to make a difference. We believe the right values, attitude and commitment to learning are just as important as previous experience.

We’ll help you build the knowledge and confidence you need through a structured training and development programme, including:

• Structured company induction
• Dedicated buddy support to help you settle into your role
• Access to our online learning platform
• Care Certificate training
• First Aid training
• Behaviour support training
• Funded NVQ qualifications, Levels 2–5, subject to eligibility and availability
• Ongoing professional development and leadership training

We’ll support you to develop your skills, grow in confidence and explore where a career with Northern Healthcare could take you.

Build a Career with Opportunities to Grow

Joining us as a Mental Health Support Worker can be the start of a long and rewarding career.

As you gain experience and develop your skills, you could explore opportunities such as:

• Team Leader
• Deputy Service Manager
• Service Manager
• Specialist Support Worker Champion roles

And if your passion is providing direct support to the people we work with, we’ll encourage you to continue developing your expertise and making a difference in your role.

Our Benefits – Because You Matter Too!

We want our colleagues to feel supported, appreciated and rewarded for the work they do.

• Free parking at most services
• Free Enhanced DBS check
• Blue Light Card and Blue Light Insurance discounts
• Refer-a-Friend Scheme – earn up to £400 in Love2Shop vouchers, subject to scheme terms
• Employee Assistance Programme, including wellbeing support, counselling and physiotherapy
• Ongoing training and development opportunities
• Monthly and annual colleague recognition awards
• Opportunities to develop your career within the organisation
• Enhanced overtime rates

What Are We Looking For?

We’re more interested in who you are and how you treat people than simply what’s written on your CV.

We’re Looking For People Who Are

• Caring, compassionate and committed to putting people first
• Patient, understanding and able to listen without judgement
• Positive, reliable and able to work well as part of a team
• Good communicators who can build trusting relationships
• Resilient and able to remain calm when situations become challenging
• Creative and enthusiastic about helping people discover new interests and experiences
• Passionate about helping others achieve greater independence and improve their quality of life

Previous experience in care, mental health support or a related role is desirable, as is a Level 2 or Level 3 Health and Social Care qualification. Experience supporting a family member, friend or individual with additional needs is also welcomed.

You’ll need to be able to provide two satisfactory references covering the last three years and successfully complete the required Enhanced DBS checks. Northern Healthcare will cover the cost of the Enhanced DBS check.

Most importantly, we want people who share our values and understand that every individual deserves dignity, respect, choice and the opportunity to achieve their potential.

Our PROUD Values

• P – Positive: Bringing encouragement and helping people see what is possible.
• R – Respectful: Treating everyone with dignity and valuing their individuality.
• O – Open and Honest: Communicating honestly and building trust.
• U – Understanding: Listening, showing empathy and recognising individual needs.
• D – Dedicated: Being committed to making a meaningful difference.

If these values sound like you, we’d love to hear from you!

Ready to Make a Difference?

At Beck House, every day brings new opportunities to help someone achieve something meaningful.

Whether you’re supporting someone to learn a new skill, encouraging them to access the community, helping them discover a new interest or simply being there when they need someone to listen, you’ll play an important part in their journey.

If you’re ready to do meaningful work, be part of a supportive team and help people move forward on their recovery journeys, this could be the perfect opportunity for you.