Mental Health Support Worker

Medgen Ltd; Yate; On-site; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay (£22.25–£28/hr)

Flexible shifts

Professional development

Job summary

MedGen Healthcare is seeking compassionate Mental Health Support Workers to assist children and young people with complex needs, including ASD and ADHD. You will help manage routines, provide emotional support, and implement positive behaviour strategies according to care plans.

Responsibilities include de-escalation using PMVA techniques, maintaining detailed records, and ensuring a safe, structured environment.

Qualifications

• Minimum 6 months UK experience as a Mental Health Support Worker.
• Experience supporting individuals with Autism, ADHD, and challenging behaviour.
• Enhanced DBS (or willingness to obtain one).
• In-date PMVA training (or willingness to complete training).

Responsibilities

• Provide emotional support to children experiencing anxiety, distress, or behavioural challenges.
• Assist with routines, transitions, and sensory needs; support daily living activities.
• Maintain accurate records of care and incidents; de-escalate challenging behaviours.
• Promote a safe, structured, and nurturing environment tailored to each individual.

Skills

Communication

Relationship-building

Safeguarding

Calm under pressure

Record-keeping

Tools

PMVA training

Enhanced DBS

Job description

MedGen Healthcare is seeking compassionate, resilient, and dedicated Mental Health Support Workers to provide high-quality care and support to children and young people with complex mental health needs. This role involves supporting children and adolescents with conditions such as Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs. You will play a vital role in helping young people feel safe, understood, and supported in their daily lives. The Role As a Mental Health Support Worker, you will:

• Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine. Implement behaviour support plans and positive behaviour strategies in line with care plans.
  Safely manage and de-escalate challenging behaviours using PMVA techniques where necessary. Maintain accurate, clear, and timely records of care provided and incidents. Promote a safe, nurturing, structured, and stimulating environment tailored to individual needs. Requirements Minimum 6 months UK experience working as a Mental Health Support Worker. Experience supporting individuals with Autism, ADHD, and challenging behaviour. Enhanced DBS (or willingness to obtain one). In date PMVA training (or willingness to do). What we're looking for Strong communication and relationship-building skills. Good understanding of safeguarding, child protection, and professional boundaries. Ability to remain calm and professional in high-pressure situations. Enhanced DBS (or willingness to obtain one). In-date PMVA training (or willingness to complete training). Ability to provide a clinical reference. What We Offer Competitive support worker pay rates - £22.25 to £28 per hour.
• Flexible shift patterns to suit your availability. Ongoing opportunities for professional development. The opportunity to make a meaningful difference in the lives of children and young people.
• Why Join MedGen Healthcare? MedGen Healthcare is a CQC-regulated provider delivering high-quality care across the community, from non-complex to highly complex packages. We value our support workers and recognise the essential role you play in delivering safe and compassionate care. We provide a supportive environment where your expertise is respected and developed. Important MedGen Healthcare does not hold a UK Sponsorship Licence. Applicants must have the right to work in the UK