Mental Health Support Worker

Medgen Ltd; Swindon; On-site; GBP 18,000 - 24,000; Full time

Job summary

MedGen Healthcare is seeking a compassionate Mental Health Support Worker to assist children and young people with complex mental health needs in Swindon. You will provide emotional support, assist with daily living activities and support routines for those with ASD/ADHD.

The role involves implementing behaviour plans, de-escalation using PMVA techniques where necessary, and maintaining clear records of care. DBS and PMVA training are required or willingness to obtain/complete them.

Qualifications

• Minimum 6 months UK experience working as a Mental Health Support Worker.
• Experience supporting individuals with Autism, ADHD, and challenging behaviour.
• Enhanced DBS (or willingness to obtain one).
• In date PMVA training (or willingness to do).

Responsibilities

• Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges.
• Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities.
• Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine.
• Implement behaviour support plans and positive behaviour strategies in line with care plans.
• Safely manage and de-escalate challenging behaviours using PMVA techniques where necessary.
• Maintain accurate, clear, and timely records of care provided and incidents.
• Promote a safe, nurturing, structured, and stimulating environment tailored to individual needs.

Skills

Communication skills

Relationship-building

Safeguarding

Professional boundaries

Calm under pressure

Job description

MedGen Healthcare is seeking compassionate, resilient, and dedicated Mental Health Support Workers to provide high-quality care and support to children and young people with complex mental health needs.

This role involves supporting children and adolescents with conditions such as Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs. You will play a vital role in helping young people feel safe, understood, and supported in their daily lives.

The Role

As a Mental Health Support Worker, you will:

• Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges.
• Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities.
• Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine.
• Implement behaviour support plans and positive behaviour strategies in line with care plans.
• Safely manage and de-escalate challenging behaviours using PMVA techniques where necessary.
• Maintain accurate, clear, and timely records of care provided and incidents.
• Promote a safe, nurturing, structured, and stimulating environment tailored to individual needs.

Requirements

• Minimum 6 months UK experience working as a Mental Health Support Worker.
• Experience supporting individuals with Autism, ADHD, and challenging behaviour.
• Enhanced DBS (or willingness to obtain one).
• In date PMVA training (or willingness to do).

What we're looking for

• Strong communication and relationship-building skills.
• Good understanding of safeguarding, child protection, and professional boundaries.
• Ability to remain calm and professional in high-pressure situations.
• Enhanced DBS (or willingness to obtain one).
• In-date PMVA training (or willingness to complete training).