Mental Health Support Worker

MedGen; Swindon; On-site; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Flexible shifts

Development opportunities

Meaningful work

Job summary

MedGen Healthcare is seeking compassionate Mental Health Healthcare Assistants to provide high-quality care to children and young people with complex mental health needs. You will support daily routines, manage transitions, and help young people feel safe, understood, and supported in their everyday lives.

The role requires at least 6 months UK experience, enhanced DBS, and PMVA training. You will work with safeguarding principles, maintain records, and contribute to a safe, structured

Qualifications

• Minimum 6 months UK experience working as a Healthcare Assistant.
• Experience supporting individuals with Autism, ADHD, and challenging behaviour.
• Enhanced DBS (or willingness to obtain one).
• In date PMVA training (or willingness to do).

Responsibilities

• Provide consistent emotional support to children with anxiety or behavioural challenges.
• Support children with autism/ADHD to manage routines and transitions.
• Assist with daily living activities, personal care, meals, hygiene, and routines.
• Implement behaviour support plans and positive strategies per care plans.
• Safely de-escalate challenging behaviours using PMVA techniques when needed.
• Maintain accurate records of care provided and incidents.
• Promote a safe, nurturing, structured environment tailored to individual needs.

Skills

Communication skills

Safeguarding knowledge

Calm under pressure

Professional boundaries

Job description

MedGen Healthcare is seeking compassionate, resilient, and dedicated Mental Health Healthcare Assistants to provide high-quality care and support to children and young people with complex mental health needs.

This role involves supporting children and adolescents with conditions such as Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs. You will play a vital role in helping young people feel safe, understood, and supported in their daily lives.

The Role

As a Mental Health Healthcare Assistant, you will:

• Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges.
• Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities.
• Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine.
• Implement behaviour support plans and positive behaviour strategies in line with care plans.
• Safely manage and de-escalate challenging behaviours using PMVA techniques where necessary.
• Maintain accurate, clear, and timely records of care provided and incidents.
• Promote a safe, nurturing, structured, and stimulating environment tailored to individual needs.

Requirements

• Minimum 6 months UK experience working as a Healthcare Assistant
• Experience supporting individuals with Autism, ADHD, and challenging behaviour.
• Enhanced DBS (or willingness to obtain one).
• In date PMVA training (or willingness to do).

What we're looking for

• Strong communication and relationship-building skills.
• Good understanding of safeguarding, child protection, and professional boundaries.
• Ability to remain calm and professional in high-pressure situations.
• Enhanced DBS (or willingness to obtain one).
• In-date PMVA training (or willingness to complete training).
• Ability to provide a clinical reference.

What We Offer

• Competitive pay rates - £22.25 to £28.00 per hour.
• Flexible shift patterns to suit your availability.
• Ongoing opportunities for professional development.
• The opportunity to make a meaningful difference in the lives of children and young people.

Why Join MedGen Healthcare?

MedGen Healthcare is a CQC-regulated provider delivering high-quality care across the community, from non-complex to highly complex packages.

We value our support workers and recognise the essential role you play in delivering safe and compassionate care. We provide a supportive environment where your expertise is respected and developed.

Important

MedGen Healthcare does not hold a UK Sponsorship Licence. Applicants must have the right to work in the UK