Mental Health Support Worker

Cygnet Group; Smethwick; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Salary: £13.15 - £13.70 Per Hour

Apprenticeship scheme

Flexible working with overtime

Regular coaching & appraisal

Expert supervision & peer support

Free meals on shift

Job summary

Cygnet Raglan House in Smethwick, United Kingdom, is seeking a confident and compassionate Mental Health Support Worker to join a 25-bed inpatient rehabilitation service. The role is full time (42 hours per week) with 12-hour shifts across days and nights, including every other weekend, to support women on their recovery journey.

You will provide enhanced care, emotional support, and practical help while working with a dedicated team.

Qualifications

• Experienced Mental Health Support Worker with over 6 months of experience within a mental health setting.
• Genuinely driven with a desire to make a real difference in people's lives.
• An excellent communicator & a good team player.
• Passionate about empowering & supporting service user independence.

Responsibilities

• Offer enhanced care with a flexible learning approach for all the people in our care.
• Provide guidance & encouragement through physical & emotional support.
• Learn about individuals' specific needs & provide help in the most appropriate way.
• Assist with medical & welfare needs.
• Report on medical & welfare needs as required.
• Safeguard.
• Maintain a safe, clean environment for all.

Skills

Empathy

Communication

Teamwork

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a confident and compassionate Mental Health Support Worker who's passionate about making a real difference to join our team at Cygnet Raglan House.

This is a full time role (42 hours per week), working 12 hour shifts across days and nights, including every other weekend.

At Raglan House, you'll be part of a supportive, dedicated team who work together to help individuals build independence, develop new skills, and move forward in their recovery. Every shift is an opportunity to make a meaningful impact-whether that's offering emotional support, encouraging daily living skills, or simply being a positive, steady presence in someone's day.

If you're someone who thrives in a caring environment, enjoys helping others reach their potential, and wants a role where your work truly matters, this could be the perfect next step for you.

Cygnet Raglan House is a 25-bed high-support inpatient rehabilitation (level 2) service for women. It is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy, and dignity.

Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings.

Your day-to-day

• Offer enhanced care with a flexible learning approach for all the people in our care

• Provide guidance & encouragement through physical & emotional support

• Learn about individuals' specific needs & provide help in the most appropriate way

• Assist with medical & welfare needs

• Report on medical & welfare needs as required

• Safeguard

• Maintain a safe, clean environment for all

Why Cygnet? We'll offer you

• Salary: £13.15 - £13.70 Per Hour

• Opportunities for further learning with our excellent apprenticeship scheme

• Flexible working with the opportunity for overtime

• Regular coaching & appraisal

• Expert supervision & peer support

• Free meals on shift

You are

• Experienced Mental Health Support Worker with over 6 months of experience within a mental health setting

• Genuinely driven with a desire to make a real difference in people's lives

• An excellent communicator & a good team player

• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment

• Passionate about empowering & supporting service user independence

Please note that successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.