Mental Health Support Worker

Rethink Mental Illness; Nuneaton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible working

25 days annual leave

Wellbeing support

Learning and development

Contributory pension

Travel schemes

Discounts

Job summary

Rethink Mental Illness is seeking a dedicated Mental Health Support Worker for Romsey Avenue in Nuneaton. The role supports adults with severe mental illness in a 24-hour residential setting, including daytime, afternoon, evening, and sleep-in shifts to ensure continuous care and wellbeing.

You will work with a multidisciplinary team to provide person-centered support, assess needs, and promote recovery and independence while maintaining a safe environment and high-quality care.

Qualifications

• Experience supporting people with mental illness in a social care setting.
• Great listening skills, empathy, patience and kindness.
• Ability to use digital systems (Microsoft applications, email, internet).

Responsibilities

• Provide one-to-one key-worker support and build professional relationships.
• Carry out assessments and develop personalised support and safety plans.
• Encourage people to manage their mental and physical wellbeing.
• Support service users with meaningful activities - daily tasks, including personal care, maintaining home, food and hydration, and sharing successes.
• Assist individuals with daily living skills and accessing community services.
• Liaise with mental health agencies, professionals and community groups.
• Contribute to safeguarding and promoting a safe, supportive environment.
• Keep accurate records, monitor progress and share information with the team.
• Help improve the service by offering feedback and supporting colleagues.

Skills

Empathy

Active listening

Digital literacy

Tools

Microsoft apps

Job description

Join Our Team as a Mental Health Support Worker
Location: Romsey Avenue, Nuneaton
Enhancement Additional Payments: £50 - Per sleep in (8 hours), £0.86 - Unsocial Hours, 1.5 x hourly rate - Bank Holiday

Are you passionate about making a real difference in people’s lives? We’re looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Romsey Avenue – a CQC Registered home supporting with severe and enduring mental health challenges.

Romsey Avenue is a 24-hour residential service for adults living with severe mental illness. The service provides support seven days a week through daytime, afternoon, evening, and sleep-in shifts, ensuring continuous care and assistance. The service accommodates up to 13 male and female residents and is committed to delivering high-quality, person-centred support tailored to each individual's needs, preferences, and aspirations. Our approach is strengths-based, focusing on empowering individuals to build on their existing skills and abilities. Residents are encouraged and supported to achieve the highest level of independence possible, while maintaining their wellbeing and recovery. Staff work collaboratively with a range of external professionals and agencies to ensure a consistent, coordinated, and holistic approach to support, enabling residents to work towards their personal goals and improve their quality of life.

What will you do?

In this role, I will support individuals on their recovery journey, helping them build skills, confidence and independence. My work will include:

• Providing one‑to‑one key‑worker support and building positive, professional relationships
• Carrying out assessments and developing personalised support and safety plans
• Encouraging people to manage their mental and physical wellbeing
• Supporting service users with meaningful activities - Daily tasks, such as personal care, maintaining home environment, food and hydration and also sharing successes.
• Supporting individuals with daily living skills and accessing community services
• Liaising with mental health agencies, professionals and community groups
• Contributing to safeguarding and promoting a safe, supportive environment
• Keeping accurate records, monitoring progress and sharing information with the team
• Helping improve the service by offering feedback and supporting colleagues

What We’re Looking For

• Experience supporting people with mental illness in a social care setting.
• Great listening skills, empathy, patience, and kindness
• Ability to work with digital systems (Microsoft applications, email, internet)
• A commitment to our values and willingness to learn

Why join Rethink Mental Illness?

We believe people do their best work when they feel supported, valued and able to be themselves. You'll benefit from:

• An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion

We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. For more information please view https://www.rethink.org/media/hdtjjy5b/revised-edi-plan-rethink.pdf

We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.