Mental Health Support Worker

Rethink Mental Illness; Dawlish; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Inclusive culture

Wellbeing support

PULSE rewards

Flexible leave

Training opportunities

Pension

Season ticket loan

Cycle-to-work

Job summary

Rethink Mental Illness in Dawlish is seeking a Mental Health Support Worker to provide compassionate, person-centred support within Stewart Gardens. You will help individuals on their recovery journey, building trusting relationships and facilitating access to local services and activities.

The role focuses on independence, wellbeing and collaborative care, with duties spanning needs assessments, risk management and maintaining accurate records. Dependency on personal care may be required.

Qualifications

• Experience of providing support to people with a mental illness in a social care setting.
• Transferable life/work experience applicable to this role.
• Experience assessing needs and developing risk and support plans.
• Ability to work with digital systems (Microsoft applications, email, internet).
• Good listener, empathetic, understanding, kind, patient and willing to learn.
• Demonstrates behaviours consistent with the values of the Charity.

Responsibilities

• Providing person-centred support tailored to individual goals and recovery plans.
• Building positive, professional relationships based on trust, respect and encouragement.
• Supporting people to access local services, community opportunities, education, employment and social activities.
• Undertaking needs assessments, support planning and risk management activities.
• Working collaboratively with healthcare professionals, external agencies and community partners.
• Maintaining accurate records and contributing to service quality and outcomes monitoring.
• Promoting wellbeing, independence and self-management skills.
• The role may also involve supporting with personal care where required

Skills

Empathy

Active listening

Digital skills

Communication

Willing to learn

Values alignment

Tools

Microsoft Office

Job description

Join Our Team as a Mental Health Support Worker

Location:

Stewart Gardens, Dawlish

Job Type:

Full Time (35 Hours) Permanent - Weekdays and Weekends

Enhancement Additional Payments:

£0.86 - Unsocial Hours, 1.5 x hourly rate - Bank Holiday

At Rethink Mental Illness, we believe that people severely affected by mental illness should have the opportunity to live fulfilling, independent lives. We're looking for a compassionate and motivated Mental Health Support Worker to join our team at Stewart Gardens in Dawlish, supporting people on their recovery journey.

If you're a great listener, genuinely care about people, and want a role where every day brings the chance to make a positive impact, we'd love to hear from you.

About The Service

Stewart Gardens is part of our Devon Supported Housing service, providing housing-related support to people leaving hospital or residential settings who have low to medium support needs. Using a recovery-focused approach, we empower people to build confidence, develop independence, and achieve their personal goals.

What You'll Be Doing

• Providing person-centred support tailored to individual goals and recovery plans.
• Building positive, professional relationships based on trust, respect and encouragement.
• Supporting people to access local services, community opportunities, education, employment and social activities.
• Undertaking needs assessments, support planning and risk management activities.
• Working collaboratively with healthcare professionals, external agencies and community partners.
• Maintaining accurate records and contributing to service quality and outcomes monitoring.
• Promoting wellbeing, independence and self-management skills.
• The role may also involve supporting with personal care where required

Essential Experience, Skills Required For This Role

• I have experience of providing support to people with a mental illness in a social care setting.
• I have transferable life/work experience to apply to this role.
• I have experience of making a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans and activities to meet these needs.
• Ability to work with digital systems (Microsoft applications, email, internet)
• I am a good listener, empathetic, understanding, kind, patient and willing to learn
• I can demonstrate behaviours consistent with the values of the Charity.

Why Work With Rethink Mental Illness?

Benefits

• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
• Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.

Diversity, Equity, Inclusion

Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer statusand are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider -and in our efforts to influence policy and wider societal factors impacting on mental health set out in ouranti-racist statement.We have designed a multi-year anti-racist programme of work contained in ourRace Equality Action Planwhich demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.