Mental Health Support Worker

Spinx; Northampton; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Flexible working

25 days annual leave

Wellbeing support

Learning and development

Contributory pension

Travel schemes

Blue Light Card

Referral bonus up to £300

Job summary

Rethink Mental Illness in Northampton is seeking a Mental Health Support Worker to assist residents at Albany House and Lindsay House in their recovery journey. You will build relationships, assess needs and support daily living while coordinating with community services.

The role emphasizes safeguarding, accurate record-keeping and collaborative teamwork within a compassionate, inclusive environment. Training and development are available to support career progression.

Qualifications

• Experience supporting people with mental illness in a social care setting.
• Excellent listening skills, empathy, patience and kindness.
• Ability to use digital systems (Microsoft applications, email, internet).
• Commitment to our values and willingness to learn.

Responsibilities

• Provide one-to-one key-worker support and build positive, professional relationships.
• Carry out assessments and develop personalised support and safety plans.
• Encourage individuals to manage their mental and physical wellbeing.
• Support with daily living skills and accessing community services.
• Liaise with mental health agencies, professionals and community groups.
• Contribute to safeguarding and promote a safe, supportive environment.
• Keep accurate records, monitor progress and share information with the team.
• Help improve the service by offering feedback and supporting colleagues.

Skills

Listening skills

Empathy

Patience

Digital skills

Values alignment

Tools

Microsoft Office

Job description

Join Our Team as a Mental Health Support Worker

Location: Northampton

Enhancement Additional Payments: £50 - Per sleep in (8 hours), £0.86 - Unsocial Hours, 1.5 x hourly rate - Bank Holiday

Are you passionate about making a real difference in people's lives? We're looking for an experienced and caring Mental Health Support Worker to join our dedicated team at Albany House - a CQC Registered home supporting with severe and enduring mental health challenges.

About Lindsay House

Our Lindsay House Service is a 17-bed mental health supported accommodation service based in Northampton. We provide accommodation and recovery-focused support for adults with a primary mental health diagnosis who need help to develop independence and manage their wellbeing. Our service offers personalised support with areas such as daily living skills, medication management, budgeting, cooking, accessing healthcare services, community involvement, and achieving personal recovery goals. Staff work closely with residents and local mental health teams to promote independence, confidence, and long-term wellbeing.

What you will do and achieve?

In this role, I will support individuals on their recovery journey, helping them build skills, confidence and independence. My work will include:

• Providing one-to-one key-worker support and building positive, professional relationships
• Carrying out assessments and developing personalised support and safety plans
• Encouraging people to manage their mental and physical wellbeing
• Supporting individuals with daily living skills and accessing community services
• Liaising with mental health agencies, professionals and community groups
• Contributing to safeguarding and promoting a safe, supportive environment
• Keeping accurate records, monitoring progress and sharing information with the team
• Helping improve the service by offering feedback and supporting colleagues

What we're looking for:

• Experience supporting people with mental illness in a social care setting
• Great listening skills, empathy, patience, and kindness
• Ability to work with digital systems (Microsoft applications, email, internet)
• A commitment to our values and willingness to learn

If you have transferable skills and a passion for helping others, we'd love to hear from you!

Why join Rethink Mental Illness?

We believe people do their best work when they feel supported, valued and able to be themselves. You'll benefit from:

• An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion

We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. For more information please view https://www.rethink.org/media/hdtjjy5b/revised-edi-plan-rethink.pdf

We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.