Mental Health Recovery Worker - Residential

Spinx; Coventry; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

25 days annual leave

Learning and development

Job summary

Rethink Mental Illness is recruiting for a Mental Health Recovery Worker at Hawkesbury Lodge in Coventry. This 24/7 residential service helps people with mental illness on their recovery journey, working closely with NHS partners to provide person-centred support and encourage independence.

You will assist with daily living activities, participate in rehabilitation programmes, and contribute to individual recovery goals within a supportive team.

Qualifications

• Experience supporting people with mental illness or in social care settings.
• Ability to assess needs and implement support plans.
• Good listening, empathy and communication skills.
• Understanding of recovery-focused practice and positive risk-taking.
• IT literacy including Microsoft applications and email.
• Willingness to learn and adapt to flexible shifts.

Responsibilities

• Provide person-centred support in a 24/7 residential setting.
• Act as a designated key worker and develop, review and monitor care plans.
• Support service users to achieve personal goals and aspirations.
• Monitor wellbeing, identify risks, and implement support plans.
• Liaise with healthcare professionals and external agencies.
• Maintain accurate records and ensure safeguarding compliance.
• Support flexible service delivery including nights, weekends and bank holidays.

Skills

Mental health support

Active listening

Empathy & kindness

Recovery-focused practice

Risk assessment

Program engagement

Communication & teamwork

IT skills

Education

Care Certificate or Level 2/3 in Health & Social Care

Job description

Join Our Team as a Mental Health Recovery Worker

Location: Hawkesbury Lodge Residential Service, Coventry

Role: Full-time, 35 hours per week

Rota Work Patterns: Monday-Sunday - 730am-730pm, 3pm-9pm, 8:30pm-8:30am

Enhanced payments: £0.86 - Unsocial Hours, 1.5 x hourly rate - Bank Holiday

Our Hawkesbury Lodge Service represents an important investment in supporting people across Coventry and Warwickshire on their recovery journey. Developed in partnership with Coventry and Warwickshire Partnership NHS Trust, the service combines a 14-bed residential rehabilitation service with an integrated Care Hub, providing a welcoming and recovery-focused environment. Together, these services offer personalised support to people living with severe and enduring mental illness, helping them build confidence, develop greater independence, enhance their wellbeing, and take positive steps towards living successfully within their local communities.

How you will make a difference as a Mental Health Recovery Worker:

We are looking for compassionate and motivated Mental Health Recovery Workers to join our team at Hawkesbury Lodge, a 24/7 residential rehabilitation service. Working as part of a supportive team, you will assist with daily living activities, encourage engagement in rehabilitation programmes and community opportunities, and support individuals to achieve their personal goals. Working closely with colleagues and partner agencies, including Coventry and Warwickshire Partnership Trust, you will play a key role in delivering high-quality, recovery-focused support that empowers people to lead more independent and fulfilling lives.

Key Responsibilities:

Person-Centred Support

• Supported individuals in a 24/7 residential mental health setting.
• Assisted with personal care, daily living activities and social inclusion.
• Promoted independence, wellbeing and recovery-focused outcomes.

Key Worker Responsibilities

• Provided one-to-one support and acted as a designated key worker.
• Developed, reviewed and monitored care, recovery and safety plans.
• Supported service users to achieve personal goals and aspirations.

Mental Health & Risk Management

• Monitored mental and physical wellbeing, identifying risks and concerns.
• Conducted needs and risk assessments and implemented support plans.
• Escalated safeguarding and wellbeing concerns in line with procedures.

Partnership & Community Engagement

• Liaised with healthcare professionals, external agencies and community services.
• Supported access to local resources, groups and therapeutic services.
• Contributed to multidisciplinary reviews and care planning.

Administration & Compliance

• Maintained accurate records, reports and outcome data.
• Logged incidents, complaints and service user updates promptly.
• Ensured compliance with safeguarding, lone working and organisational policies.

Teamwork & Service Improvement

• Worked collaboratively with colleagues and volunteers.lesion??
• Contributed to service development and quality improvement initiatives.
• Supported flexible service delivery, including nights weekends and bank holidays.

Essential skills and experience:

• Experience supporting people with mental illness or in a social care setting
• Good listening skills, empathy, understanding, kindness, patience and a willingness to learn.
• Understanding of recovery-focused practice and positive risk-taking.
• Ability to assess needs, implement support plans and respond to risk. labyrinth???
• Ability to support individuals to engage in programmes and activities
• Good communication, teamwork and organisational skills.
• Ability to demonstrate behaviours consistent with the Charity's values.
• Excellent administration, organisation and planning skills.
• Competent in the use of IT systems including Microsoft applications email and internet.

Desirable skills and experience:

• Experience of providing personal care including support with eating or drinking/toileting, washing/bathing/dressing/oral care and the care of skin and hair.
• Experience of making a comprehensive assessment of an individual's situation and needs; to develop, implement and review risk management plans and devise support plans and activities to meet these needs.
• Have a strong working knowledge of mental health and appropriate intervention methods and a supporting qualification.
• Care Certificate or willingness to work towards Level 2/3 in Health and Social Care.

* Rethink Mental Illness is currently unable to provide visa sponsorship.

WHY JOIN RETHINK MENTAL ILLNESS?

We believe people do their best work when they feel supported, valued and able to be themselves. You'll benefit from:

• An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion

We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. For more information please view https://www.rethink.org/media/hdtjjy5b/revised-edi-plan-rethink.pdf

We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.