Mental Health Support Worker

Tripple Tree Ltd; Liverpool; On-site; GBP 22,000 - 26,000; Full time

Job summary

Tripple Tree Ltd is seeking Band 3 Mental Health Support Workers to join their urgent care services in Liverpool. The role involves supporting individuals in crisis, working alongside a multidisciplinary team, and ensuring effective communication and safety planning within designated places of safety. This position offers opportunities for flexible working arrangements and the chance to make a significant impact in mental health services.

Benefits

Flexible working requests considered

Qualifications

• Experience in mental health support or related field.
• Ability to work collaboratively with multidisciplinary teams.
• Understanding of mental health legislation (e.g., Section 136 MHA).

Responsibilities

• Respond to management of service users detained under Section 136 MHA.
• Support service users in crisis and facilitate timely assessment.
• Collaborate with mental health practitioners and emergency services.

Skills

Effective communication

Problem-solving

Risk recognition

Support skills

Job description

We have Band 3 Mental Health Support Worker opportunities across our mental health urgent care services in the following teams:

Health Based Places of Safety

Working in dedicated places of safety to support individuals in crisis detained by Police under s136 MHA. Current Suites are at Hollins Park and Clockview Hospitals, with more planned in the next 12 months.

MHCAS

This is an exciting opportunity for Support Workers to join our brand new Crisis Assessment Service based in the Mere Suite at Hartley Hospital, Southport.

You will work alongside a multidisciplinary team providing extended assessment, aiming to support service users in the least restrictive environment.

This service is part of the wider Mental Health Triage and Response service, alongside our dedicated health-based places of safety (awarded the Seni Lewis award at the 2024 HSJ Patient Safety Awards) and the Street Triage cars (awarded the 2022 NHS parliamentary award for Urgent and Emergency Care).

Role Responsibilities

• Respond to the management of service users detained under Section 136 MHA.
• Operate identified Places of Safety and the Crisis Assessment Service.
• Be the first point of contact, working collaboratively with Registered Mental Health Practitioners, Police forces, NWAS, Local Authorities, Acute Trust colleagues, and Mental Health Services.
• Support service users in crisis, ensuring their needs are met within the identified places of safety, facilitating timely assessment and safety planning.
• Demonstrate effective communication, problem-solving, risk recognition, and support skills.
• Mobilise to support service users from detention under Section 136 through coordination, observation, assessment, and support within Places of Safety.

About Mersey Care

Mersey Care is one of the largest trusts providing physical and mental health services in the North West, serving over 1.4 million people across our region, with services also covering North Wales and the Midlands.

We offer specialist inpatient and community services supporting physical and mental health, including high secure mental health facilities—the only three trusts in the UK with such facilities.

Our commitment is to deliver safe, effective, timely, equitable, and efficient care. We support staff to excel and work with service users, families, and carers to co-design future services. We are currently implementing organizational and service transformation to improve quality and reduce costs.

Additional Information

Flexible working requests will be considered for all roles.

Please see the attached job description for detailed responsibilities.

Note: Interviews will be conducted in person; remote/virtual interviews are not available.