Mental Health Support Worker

RapidAid Ambulance LTD; Castle Caereinion; On-site; GBP 12,000 - 18,000; Part time

Job summary

Rapid Aid Ambulance is hiring Support Workers for Mental Health Transport in Mid Wales. You will assist with patient care during journeys, monitor wellbeing, and work closely with ambulance crews. Training, DBS checks, and team meetings are part of the role, with uniform worn proudly.

We value compassionate, reliable individuals ready to support vulnerable patients, including nights, weekends, and holidays. A driver’s licence and good communication are essential.

Qualifications

• Valid UK Driving Licence (max 6 points).
• Good communication skills.
• Experience in care or support (preferred).
• Willingness to work flexibly - nights, weekends, holidays.
• An Enhanced DBS check.

Responsibilities

• Support and monitor patients during journeys
• Drive the ambulance when required
• Work closely with ambulance crews and healthcare staff
• Attend all training, reviews, and team meetings
• Wear your uniform with pride
• Report anything unusual, including incidents or complaints

Skills

Driving Licence

Communication skills

Care/Support experience

Flexibility

Calm, respectful approach

Enhanced DBS check

Job description

WE'RE HIRING - Support Workers (Mental Health Transport)

Location: Mid Wales (Welshpool and surrounding areas)

At Rapid Aid Ambulance, we're proud to be the first provider of secure mental health patient transport in Mid Wales.

We're looking for compassionate, reliable Support Workers to assist with patient care during transport. You'll support individuals during vulnerable moments, helping them feel safe, respected, and comfortable.

What You'll Do

• Support and monitor patients during journeys
• Drive the ambulance when required
• Work closely with ambulance crews and healthcare staff
• Attend all training, reviews, and team meetings
• Wear your uniform with pride
• Report anything unusual, including incidents or complaints

What You'll Do

• Support and monitor patients during journeys
• Drive the ambulance when required
• Work closely with ambulance crews and healthcare staff
• Attend all training, reviews, and team meetings
• Wear your uniform with pride
• Report anything unusual, including incidents or complaints

What You'll Need

• Valid UK Driving Licence (max 6 points)
• Good communication skills
• Experience in care/support (preferred)
• Willingness to work flexibly - nights, weekends, holidays
• A calm, respectful approach to patients
• An Enhanced DBS check

exceeds National minimum wage 45p per mile between visits.