Mental Health Patient Transport Assistant

UK Event Medical; Sheffield; Ibrido; GBP 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company Pension Scheme

Holidays 28 days pro rata

Hours - 40 hours per week. Rolling 4/4

Descrizione del lavoro

UK Event Medical Services (UKEMS) seeks a Mental Health Patient Transport Assistant in the UK. Based in Sheffield or Preston, the permanent role offers 40 hours per week with a rolling 4 days on, 4 days off schedule and a pay rate of £13 per hour.

A comprehensive 1-week induction and ongoing training are provided, with enhanced DBS as part of the eligibility. The company highlights a long-standing NHS-focused service and a supportive team culture.

Competenze

• Must have a full clean driving licence.
• Willing to work unsociable hours, weekends and public holidays.
• Be physically able to lift and assist with patients as required.
• Proven ability to handle sensitive situations professionally and tactfully.
• Ability to work under pressure and as part of a team.

Mansioni

• Greet patients who may be reluctant to travel and engage with them effectively.
• Deescalate situations when patients are agitated.
• Reassure confused patients and provide clear explanations.
• Instil confidence in patients who may be frightened.
• Treat all patients with dignity, respecting beliefs and differences.
• Communicate effectively with colleagues, medical professionals and the public.
• React quickly in potentially dangerous health and safety situations.
• Drive allocated non-emergency vehicles and ensure transfer is smooth and comfortable.
• Use a handheld device/tablet to update the control centre on patient journeys.

Conoscenze

Driving license

Flexible hours

Teamwork

Communication skills

Ability under pressure

Descrizione del lavoro

Job Title- Mental Health Patient Transport Assistant.

To be considered for this post you will need to be available for a 1 week training course unless qualified. Dates to be Confirmed.

Job Type- Permanent

Based – Sheffield or Preston Base available.

Pay- £13ph

• Company Pension Scheme
• Holidays- 28 days pro rata
• Hours- 40 hours per week. Rolling 4 days on, 4 days off.

Operating from 6UK bases, UK Event Medical Services is recognised as one of the UK's leading providers of independent ambulance services and healthcare logistics. Offering a full range of services (largely to the NHS) including Non-Emergency Patient Transport Services, High Dependency Patient Transfers (Urgent Care) and Secure Patient Transport. We are recognised providers in our industry and committed to delivering a patient and client-focused approach to everything we do.

About UKEMS https://ukeventmedical.uk/

Our Secure Patient Transport Team seek new colleagues....

• The team operates nationally covering 24-hours, 365 days a year.
• We provide an urgent response solution for the transportation of patients being detained under the Mental Health Act or Mental Capacity Act , namely individuals who have a range of mental health/ behavioural disorders including Learning Difficulties, Autism and Asperger's, Dementia and Psychosis.
• We work in partnership with NHS Trusts, Mental Health Trusts and private hospitals.
• Our transfer journeys include to and from hospitals and secure mental health facilities, prisons, police stations, home addresses, court appearances plus other psychiatric settings

The job -This is no ordinary job and requires a special person to undertake a wide variety of duties

Have you got the experience or potential to?....

• Greet a patient who may be reluctant to travel using your powers of persuasion to encourage the patient to engage with you
• Deescalate a situation when a patient shows signs of being agitated
• Reassure a confused patient who requires understanding
• Instil confidence in a patient who may be frightened
• Treat all patients with dignity andrespectany cultural and/ or religious beliefs
• Communicate effectively with a wide range of individuals including your team members ,medical professionals and the general public
• React quickly to potentially dangerous situations where health and safety may be compromised
• Work within the strict parameters of the law regards movement of mentally ill individuals

Are you willing and able to?

• Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness. Carry out daily vehicle checks
• Drive allocated vehicles in non-emergency conditions
• Provide a transfer that is both a smooth and comfortable experience for patients and non-detrimental to the patient’s condition
• Use a hand held device/tablet to update the control centre regards your patients journey

What’s in it for you ?

• A comprehensive 1 week induction and training course including best practice surrounding the transfer of patients in accordance with the Mental Health Act .
• On-going training and development with the opportunity to acquire additional recognised qualifications throughout your career with UKEMS.
• All required training paid for, both in terms of course fees and salary while training.
• The opportunity to work for a successful company established over 20 years ago currently employing approximately 300 staff. As we continue to grow one of our key aims is to maintain a family feel within the business where all employees feel recognised, valued and appreciated.
• Uniform / PPE provided
• The feel-good factor! This is a rewarding role creating real job satisfaction!

About you

• Physical ability ,this post is physically demanding . You must be able to lift ( together with a colleague ) a minimum of c 11stone/ 70kgs
• Proven ability to handle sensitive situations professionally, assertively and tactfully
• The ability to work under pressure and as part of a team
• You will have worked with the public in a role that required communicating clearly in a style and tone that engages your audience

Applicants must be -

• Have a full clean driving licence
• Flexible regards working hours , prepared to work unsociable hours, weekends, and public holidays and throughout the night

Please note -this position is eligible for an enhanced DBS check