Mental Health Support Worker

Rotherwood; Burnley; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Flexible ad-hoc shifts

Opportunities across settings

Supportive recruitment team

Job summary

Rotherwood Cares is seeking experienced Mental Health Support Workers to join our flexible agency team across Lancashire. You will provide person-centred support to adults with mental health conditions in supported living, residential settings, and other services.

Ideal candidates have at least 12 months' experience, strong safeguarding knowledge, and the ability to work independently or as part of a multidisciplinary team. Flexible day, night and weekend shifts are available.

Qualifications

• Minimum 12 months' experience in mental health, supported living or complex needs environment.
• Experience supporting individuals with mental health conditions and associated support needs.
• Knowledge of safeguarding vulnerable adults and professional boundaries.
• Ability to work independently and as part of a multidisciplinary team.

Responsibilities

• Providing person-centred emotional and practical support to individuals with mental health difficulties.
• Supporting individuals with conditions such as anxiety, depression, bipolar etc.
• Promoting independence, recovery and positive mental health outcomes.
• Supporting with daily living activities, personal care, medication support and routines.
• Building positive, trusting relationships while maintaining boundaries.
• Recognising changes in mental health and reporting concerns appropriately.
• Responding to challenging behaviours and crisis situations using de-escalation techniques.
• Helping individuals engage with appointments, community activities and support services.
• Following care plans and risk assessments, and completing daily notes and reports.
• Working with colleagues and external agencies while following safeguarding procedures.

Skills

Empathy

Communication skills

Attention to detail

Record-keeping

Teamwork

De-escalation techniques

Education

Health & Social Care qualification

Job description

Location: Burnley, Nelson, Colne, Accrington & Surrounding Areas

Job Type: Temporary / Agency / Ad-Hoc

Hours: Flexible – Days, Nights and Weekends

About the Role

Rotherwood Cares is currently recruiting experienced, compassionate and reliable Mental Health Support Workers to join our growing agency team, providing flexible staffing support to mental health services, supported living environments and residential settings across Lancashire.

We are looking for dedicated individuals with previous experience supporting adults with mental health conditions, complex needs, emotional distress and behaviours that may challenge.

This is an excellent opportunity for experienced Mental Health Support Workers seeking flexible ad-hoc shifts, whether you are looking for additional hours alongside your current employment or ongoing temporary opportunities within the health and social care sector.

Successful candidates will be confident providing person-centred support, promoting independence and wellbeing, and responding professionally to challenging situations.

Key Responsibilities

• Providing person-centred emotional and practical support to individuals experiencing mental health difficulties.
• Supporting individuals with conditions such as anxiety, depression, bipolar disorder, schizophrenia, personality disorders and other complex mental health needs.
• Promoting independence, recovery and positive mental health outcomes.
• Supporting service users with daily living activities, personal care where required, medication support and maintaining routines.
• Building positive, trusting and professional relationships while maintaining appropriate boundaries.
• Recognising changes in mental health presentation and reporting concerns appropriately.
• Responding to challenging behaviours, emotional distress and crisis situations using effective de-escalation techniques.
• Supporting individuals to engage with appointments, community activities, healthcare professionals and support services.
• Following individual care plans, risk assessments and positive behaviour support strategies.
• Completing accurate daily notes, incident reports and relevant care documentation.
• Working collaboratively with colleagues, mental health professionals and external agencies.
• Following safeguarding, confidentiality, health and safety and organisational procedures.

Essential Requirements

• Minimum 12 months' previous experience working within a mental health, supported living or complex needs environment.
• Experience supporting individuals with mental health conditions and associated support needs.
• Good understanding of safeguarding vulnerable adults and maintaining professional boundaries.
• Confidence responding to challenging behaviours, emotional distress and crisis situations.
• Knowledge of person-centred, recovery-focused and trauma-informed approaches.
• Strong communication, interpersonal and record-keeping skills.
• Ability to work independently and as part of a multidisciplinary team.
• A compassionate, patient, resilient and non-judgemental approach.
• Willingness to complete all necessary pre-employment and compliance checks.
• Experience supporting individuals with dual diagnoses, substance misuse, self-harm risks or complex behaviours would be advantageous.
• A relevant qualification in Health and Social Care, Mental Health or a related field is desirable but not essential.

What We Offer

• Flexible ad-hoc agency shifts to suit your availability.
• Day, night and weekend opportunities, subject to client requirements.
• Opportunities across mental health services, supported living and residential settings.
• The flexibility to work around existing employment and personal commitments.
• A friendly, approachable and supportive recruitment team.
• Ongoing opportunities for additional shifts based on availability and client demand.