Mental Health Medical Secretary - Admin & Diary Support

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust in Manchester is seeking an energetic Medical Support Secretary to join the Community Mental Health Team in Withington. You will provide high‑quality secretarial and administrative support to the Consultant and team, including audio typing, dictation, and handling calls from patients and carers.

The role requires liaising with Social Services, other hospitals and health professionals, organising appointments, minute taking and ensuring

Qualifications

• Audio typing and administrative duties.
• Typing clinical letters, reports and discharge correspondence.
• Managing calls from patients, carers and other health professionals.

Responsibilities

• Undertake audio/copy typing and administrative duties, including minute taking as required, clinical letters, reports, discharge correspondence and data inputting.
• Liaise with outside agencies (Social Services, Coroner’s Office, other hospitals, GP services, etc.).
• Liaise with multi-disciplinary team members as required.
• Track service users from referral to discharge and ensure appointments and correspondence meet targets.
• Communicate with patients/relatives/carers in potentially distressing situations.
• Ensure demographic details are correct and updated as needed.
• Ensure actions from correspondence/dictation are carried out appropriately.
• Receive and distribute mail daily and bring test results to the attention of medical staff.
• Plan and organise appointments in clinical and Outlook diary systems and arrange travel/accommodation when required.
• Prioritise workload according to working pattern.
• Facilitate and minuting meetings and disseminate minutes as needed.

Skills

Audio typing

Typing medical letters

Administrative duties

Minute taking

Call handling

Job description

Greater Manchester Mental Health NHS Foundation Trust in Manchester is seeking an energetic Medical Support Secretary to join the Community Mental Health Team in Withington. You will provide high‑quality secretarial and administrative support to the Consultant and team, including audio typing, dictation, and handling calls from patients and carers.

The role requires liaising with Social Services, other hospitals and health professionals, organising appointments, minute taking and ensuring