Mental Health Helpline Admin & Data Coordinator

NHS Jobs; Canterbury; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Zusammenfassung

The Kent and Medway NHS and Social Care Partnership Trust is seeking an Urgent Mental Health Helpline Administrator in Canterbury.

You will support urgent mental health services by handling administrative tasks, producing documents, and maintaining patient information across RiO and other systems. Strong organization and communication are essential for managing diaries, referrals, and meetings.

Aufgaben

• Devise and distribute trust leaflets and information on Mental Health Act to colleagues.
• Prepare documents such as letters, spreadsheets, slides and reports to branding standards.
• Perform basic patient administration in RiO: amend non-clinical data like referrals and appointments.
• Draft simple feedback questionnaires and collate results for clinician or manager approval.
• Manage team daily setup according to requirements and staffing levels; coordinate diaries and meetings.
• Prepare standard and non-standard activity reports and basic statistics.
• Cross-check data from different systems to meet information needs and highlight discrepancies.

Jobbeschreibung

The Kent and Medway NHS and Social Care Partnership Trust is seeking an Urgent Mental Health Helpline Administrator in Canterbury.

You will support urgent mental health services by handling administrative tasks, producing documents, and maintaining patient information across RiO and other systems. Strong organization and communication are essential for managing diaries, referrals, and meetings.