Mental Health Coordinator Care and Support · Origin Housing Head Office, London ·

Origin Housing Ltd; London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading company in housing and support services seeks a Mental Health Coordinator to promote recovery and provide intensive mental health support. The role involves building relationships with service users, supporting their independence, and collaborating with local professionals. Candidates should demonstrate initiative and effective communication skills. Flexible working arrangements and a competitive salary are offered.

Benefits

25-day holiday allowance

Pension scheme with contributions

Flexible working

Volunteer days

Health cash plan

Interest-free loans

Employee assistance programme

Qualifications

• Ability to work independently and in a team.
• Creative and practical approach to support service users.
• Confident communication skills, especially in writing.

Responsibilities

• Build relationships and trust with service users.
• Promote independence and integration within the community.
• Support service users in achieving personal goals.

Skills

Communication

Initiative

Teamwork

Job description

Mental Health Coordinator - £28,818pa

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Mental Health Coordinator

As Mental Health Coordinator you will focus on promoting recovery by providing thorough assessments and a suite of support. You are proactive with assessing referrals into and out of the service and can provide intensive mental health support. You are eager to develop your knowledge of local resources available to the residents. You can positively create mutually beneficial relationships with local authorities, other health and advice centres and voluntary and community organisations. This is a great opportunity for applicants to grow their skill base, and career, with a reputable provider of housing and support services. This role calls for a high degree of initiative, judgement, accuracy, professional curiosity and confidentiality. You are able to plan and prioritise work and adapt to change when necessary. Origin will help you develop a wide range of skills as we are a supportive team who values your professional development.

What you’ll do

This is a rewarding position – responsible for building relationships and trust with the people we support who have mental health support needs. Our service users are very independent, and your duties are varied, and no two days will be the same. At a glance you will:

• Promote choice, independence, integration within the local community and development of skills.
• Support our service users as individuals to achieve their personal goals helping them to take part in a wide range of interests and activities such as shopping trips, arts and crafts and days out.
• provide support to service users to make and attend appointments where necessary.
• keep up to date with all admin work including emails, reviews and support plans.
• work with colleagues, families (where applicable) and other professionals for the benefit of the service users.

You’ll do 5 shifts a week (37 hours) Monday to Friday 9am-5pm with some flexibility expected to accommodate the needs of the service users on your caseload.

What you’ll need

We’re looking for a committed and motivated staff member to work across our care and support services in North London and Watford areas, to deliver support to service users with mental health support needs.

You will need to demonstrate the ability to:

• work in a small team and on your own.
• support our service users to develop and learn which requires a creative and practical approach.
• be confident with getting to know the service users and their families and the network of professionals that we liaise with.
• be a confident communicator across all channels but, specifically, you’ll need to be able to write concise and accurate daily notes.

Above all your life experiences and use of initiative are qualities we need. You don’t need to be able to drive and we'll cover your travel expenses on public transport whilst visiting our service users.

Our Values

Our core values are at the heart of how we work

• Take the lead
• Create energy
• Build trust
• Be generous
• Stay grounded
• Remember the little things

We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

• Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
• A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
• Competitive salary of £28,818 per annum
• 2 additional ‘giving something back’ volunteer days
• A pension scheme with contributions up to 8% of your salary
• Family leave, compassionate leave and enhanced maternity pay
• Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
• Interest free loans to help spread the cost of a season ticket or another big purchase
• Annual staff conference, team away days and annual team meal allowance

• Access to Perk Box for fantastic savings on everyday purchases and much more
• Free employee assistance programme
• Opportunities to join staff network groups
• Refer a friend bonus

We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Mental Health Coordinator outlined above.

Closing date for applications: 31 May 2025

Interviews will be held: TBA

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

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