Mental Health Community Support Worker

Phoenix MCT; St. Austell; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a leading NHS community and mental health provider in Cornwall as a Mental Health Community Support Worker. This role involves providing support to individuals with mental health issues and requires travel across the community, ensuring the well-being of service users through effective care plans.

Qualifications

• Essential: IT literacy and NVQ3 in healthcare or equivalent experience.
• Experience working with clients experiencing various mental health issues.

Responsibilities

• Monitor health needs and report changes to care coordinators.
• Provide practical and emotional support to service users.

Skills

IT literacy

Working with clients with a range of mental health problems

Community setting experience

Education

NVQ3 in healthcare or equivalent qualification

Job description

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Join to apply for the Mental Health Community Support Worker role at Phoenix MCT

Job Summary

This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Successful candidates will need to demonstrate how they will manage these travel requirements.

The post holder will be part of a multi-disciplinary team, contributing to the effective provision of Mental Health Services to an identified caseload of service users.

Job Summary

This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Successful candidates will need to demonstrate how they will manage these travel requirements.

The post holder will be part of a multi-disciplinary team, contributing to the effective provision of Mental Health Services to an identified caseload of service users.

The post holder will provide a range of services including practical and emotional support to individual service users as indicated by the individual care plans provided by their care co-ordinators.

Main duties of the job

• Monitor health needs through observations and report changes to care co-ordinator so that the care plan and/or risk plan can be kept fully up to date. Be aware of fluctuations in needs.
• Monitor basic health e.g. diet, hygiene and sleep and assist in addressing identified needs
• Work with service users and their carers to achieve the objectives of the care plan.
• Encourage social/physical activities as appropriate to the service users' needs.
  
  

About Us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Details

Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

201-25-473

Job locations

Alexandra House

52 Alexandra Road

St Austell,

PL25 4QN

Job Description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job Description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Experience

Essential

• IT literacy
• NVQ3 in healthcare or equivalent qualification or experience.
  
  

Skills

Essential

• Working with clients with a range of mental health problems.
• Working within a community setting in either the statutory or voluntary sector.
  
  

Person Specification

Essential

• Working with clients with a range of mental health problems.
• Working within a community setting in either the statutory or voluntary sector.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Alexandra House

52 Alexandra Road

St Austell,

PL25 4QN

Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Alexandra House

52 Alexandra Road

St Austell,

PL25 4QN

Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

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