Mental Health Admin Support – West Locality (6-Month FTC)

NHS; England; Remote; GBP 27,000 - 28,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is hiring two full-time Admin Support staff for the Mental Health & Learning Disability Division, West Locality. This fixed-term 6-month role provides efficient administrative support to patients and staff, requiring skilled MS Office use and excellent organisation.

The post emphasises confidentiality, a good telephone manner, and the ability to work independently or as part of a team.

Qualifications

• GCSE Maths and English at Grade C or above (or equivalent).
• NVQ/BTEC in Business Administration Level 3 or equivalent; willingness to work towards.
• RSA/OCR Level 2 or equivalent; IT qualification or experience.
• Ability to deal with sensitive information.
• Proficient in Microsoft Office.

Responsibilities

• Provide comprehensive administrative support to the Mental Health Team.
• Demonstrate excellent computer skills and a good telephone manner.
• Manage time effectively and prioritise to meet deadlines.
• Maintain patient confidentiality and deliver high standard customer care.
• Work independently and as part of a team with discretion and initiative.

Skills

Admin processes

Minute taking

MS Office

Organisational skills

NHS experience

Education

GCSE Maths & English (C or above)

NVQ/BTEC Business Admin Level 3

RSA/OCR Level 2

IT-related qualification

Sensitive information handling

Job description

Betsi Cadwaladr University Health Board (BCUHB) North Wales is hiring two full-time Admin Support staff for the Mental Health & Learning Disability Division, West Locality. This fixed-term 6-month role provides efficient administrative support to patients and staff, requiring skilled MS Office use and excellent organisation.

The post emphasises confidentiality, a good telephone manner, and the ability to work independently or as part of a team.