Mental Health Admin Coordinator

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous pay

Pensions and leave

Work life balance

Career development

NHS discounts

Cycle to work

Job summary

South London and Maudsley NHS Foundation Trust in London is seeking a Service Administrator to provide comprehensive administrative support for the newly opened Mental Health Urgent Treatment Centre (MHUTC) at the Maudsley Hospital. You will handle clerical tasks, appointment bookings, and act as a professional point of contact for families and professionals.

The role requires excellent organisation, strong communication, and the ability to work under pressure within a busy team.

Qualifications

• Excellent organisational, verbal and written communication skills.
• Good computer literacy (Microsoft Word, Excel) and ability to work in a busy office.
• Understanding of performance/targets and familiarity with ePJS would be desirable.

Responsibilities

• Provide comprehensive administrative support to the multi-professional team for clinical documentation processing and data entry.
• Take minutes, format letters, manage post, and handle calls with clear messages.
• Book appointments, manage appointments and meetings, and ensure tasks meet deadlines.
• Deliver high standards of customer care and maintain confidentiality and professionalism.
• Support KPI data collection and reporting, maintenance of service environment within budget.
• Assist with induction of temporary staff and maintain local induction packs.

Job description

South London and Maudsley NHS Foundation Trust in London is seeking a Service Administrator to provide comprehensive administrative support for the newly opened Mental Health Urgent Treatment Centre (MHUTC) at the Maudsley Hospital. You will handle clerical tasks, appointment bookings, and act as a professional point of contact for families and professionals.

The role requires excellent organisation, strong communication, and the ability to work under pressure within a busy team.