Menswear Sales Associate - Elevate Customer Experience (15h)

Selfridges & Co; Greater London; On-site; GBP 7,000 - 14,000; Part time

Job summary

Selfridges & Co. is seeking a part-time Sales Associate for Menswear on Designer Street, London. You will join a team delivering exceptional customer experiences, handling sales, exchanges and stock replenishment, and supporting multiple departments as required.

You will build product knowledge, engage with domestic and international customers, and uphold Selfridges’ service standards. This 15-hour-per-week role on Oxford Street offers professional growth in a bustling luxury retail setting.

Qualifications

• Excellent communication skills with customers (domestic and international).
• Able to upsell and advise on products across menswear.
• Flexible and willing to rotate across departments as needed.
• Passion for fashion and knowledge of trends in menswear.

Responsibilities

• Work as part of a team to provide memorable customer experiences.
• Conduct sales, refunds and exchanges, and direct customers to online services when needed.
• Replenish stock and maintain rails; manage stock room and audits.
• Follow health, safety and security procedures and prevent stock loss.
• Learn products and services to stay ahead of trends and offer expert advice.
• Support across departments as required by business needs.
• Engage with customers to build rapport and deliver exceptional service.
• Assist customers in finding suitable items and resolving issues.
• Be the go-to person for Selfridges knowledge and services.

Job description

Selfridges & Co. is seeking a part-time Sales Associate for Menswear on Designer Street, London. You will join a team delivering exceptional customer experiences, handling sales, exchanges and stock replenishment, and supporting multiple departments as required.

You will build product knowledge, engage with domestic and international customers, and uphold Selfridges’ service standards. This 15-hour-per-week role on Oxford Street offers professional growth in a bustling luxury retail setting.