Membership Sales Manager

Celtic Manor Resort; Newport; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading hospitality provider as a 'Hospitality Hero' focused on golf and leisure sales. You will manage memberships, plan events, and ensure high standards of communication while enjoying comprehensive benefits and opportunities for growth within a supportive environment.

Benefits

Access to career development training

Discounts on food & beverage and hotel stays

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Qualifications

• Experience working in a golf/leisure-focused sales role.
• Ability to self-motivate and prioritise workload.
• Excellent written and verbal communications skills.

Responsibilities

• Be the main point of contact for golf and leisure memberships.
• Plan and organise membership events.
• Administer membership database and ensure all information is up to date.

Skills

Self-motivation

Multitasking

Communication skills

Job description

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Join the ‘Greatest Story in Hospitality’ by becoming one of our Golf and Leisure ‘Hospitality Heroes’ based at The Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE -
* Experience working in a golf/leisure-focused sales role
* Ability to self-motivate and prioritise their own workload
* The confidence to multitask while maintaining 5* standards
* Experience in setting new sales initiatives
* Excellent written and verbal communications skills

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
* Be the main point of contact for all guest and corporate golf and leisure memberships.
* Plan and organise membership events, and proactively seek and identify all opportunities for new membership business.
* Administer the membership database and ensure that all information is up to date to improve the lines of communication with our members.
* Respond promptly to enquiries from prospective members, members, executive officers, the general public and other industry bodies by phone, email or in writing and follow-up with an agreed timeframe

BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
* Access to career development training from day one
* Discounts on food & beverage and hotel stays
* Discounted leisure membership
* Free GP virtual appointment service
* 24/7 wellbeing helpline
* NEST pension scheme
* Social Club
* Staff appreciation events
* Monthly and end-of-year awards

GROW WITH US -
As a Celtic Collection employee, you will be able to say –
* I am equipped, trained, and supported to do THE BEST JOB I CAN
* I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
* I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
* I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
* I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
* I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.