Membership Sales Manager

Olympus Recruitment; Manchester; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Benefits

Job summary

Olympus Recruitment in Manchester is seeking a driven Membership Sales Manager to lead growth and revenue within a hybrid working model.

You will manage a sales team, develop acquisition strategies, monitor KPIs, and partner with marketing to optimise the enquiry-to-membership journey, while delivering excellent customer experience from enquiry to conversion.

Qualifications

• Proven experience delivering sales targets and KPIs.
• Strong leadership and team management skills.
• Excellent communication and influencing ability.
• A proactive, commercial approach to identifying opportunities.
• Experience using CRM and sales reporting systems.
• A genuine focus on customer experience and retention.

Responsibilities

• Lead and deliver membership sales and revenue targets.
• Manage and motivate a high-performing sales team.
• Develop strategies to increase membership acquisition, conversion and retention.
• Monitor sales performance, KPIs and customer trends.
• Identify new business and growth opportunities.
• Improve the enquiry-to-membership conversion journey.
• Work closely with marketing and operational teams to maximise sales opportunities.
• Build strong relationships with prospective and existing members.

Skills

Sales targets

Team leadership

CRM experience

Customer experience

Tools

CRM software

Job description

Membership Sales Manager

Location: Manchester (hybrid - 3 days in office)

Salary: upto £45,000 + Benefits

An exciting opportunity has arisen for an experienced Membership Sales Manager to join a successful and growing organisation.

You will be responsible for driving membership growth, increasing revenue and delivering an excellent customer journey from initial enquiry through to conversion and ongoing engagement.

Key Responsibilities

• Lead and deliver membership sales and revenue targets.
• Manage and motivate a high-performing sales team.
• Develop strategies to increase membership acquisition, conversion and retention.
• Monitor sales performance, KPIs and customer trends.
• Identify new business and growth opportunities.
• Improve the enquiry-to-membership conversion journey.
• Work closely with marketing and operational teams to maximise sales opportunities.
• Build strong relationships with prospective and existing members.

About You

We are looking for a target-driven and commercially minded sales professional with experience in membership, subscription, leisure, hospitality, retail or another customer-focused environment.

You will have:

• Proven experience delivering sales targets and KPIs.
• Strong leadership and team management skills.
• Excellent communication and influencing ability.
• A proactive, commercial approach to identifying opportunities.
• Experience using CRM and sales reporting systems.
• A genuine focus on customer experience and retention.

This is a fantastic opportunity for an ambitious sales leader looking to make a real impact on membership growth and commercial performance.