Membership Sales Advisor - Ealing

4Leisure Recruitment; Ealing; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Monthly Team Bonus

Free monthly employee massage

Discounted family rates

Job summary

The Massage Company in Ealing is seeking a Membership Sales Advisor to drive membership sales in our centre and nationwide. You will engage customers face-to-face, schedule bookings, and promote upgrades to enhance the client experience.

You will work 30 hours per week, including mornings, evenings and weekends, with a commission and annual bonuses. A friendly, proactive approach and clear English communication are essential to deliver top-class service.

Qualifications

• Selling memberships through face-to-face discussions, calls and promotions.
• Create excellent experiences for members/guests through a friendly, helpful attitude.
• Communicate effectively to schedule appointments and advise on services.

Responsibilities

• Sell memberships via in-person conversations and follow-ups.
• Schedule appointments by phone, email, and in person.
• Advise clients on massage services to fit needs.
• Promote upgrades and add-ons (hot stones, scalp massage, aromatherapy).
• Assist with on-site and off-site promotional activity.

Skills

Face-to-face sales

Customer service

Communication

Sales skills

Team collaboration

Job description

Membership Sales Advisor - Ealing

Salary: £13.50ph + commission + annual bonuses

30 hours per week including mornings, evenings and weekends.

The Massage Company is looking for a great Membership Sales Advisor for our multi award-winning concept in Ealing and within our centres nationwide.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

The Massage Company offers:

• Varied work schedules over 7 days
• The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
• Monthly Team Bonus plan
• A great team environment, with like-minded colleagues
• The chance to be part of an exciting new concept developing in the UK
• Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
• Professional and personal career opportunities, within exciting new brand
• Free monthly employee massage, plus discounted family and partner rates

Position requirements:

• Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
• Create excellent experience for members/guests through friendly and helpful attitude
• Responsible for scheduling appointments over the phone, on email, and in person
• Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.Our internal TMC Knowledge Base, and training, will support this
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or fantastic foot treatment'
• Answering customer questions and concerns with urgency, care and sincerity
• Create excellent experience for members/guests through friendly and helpful attitude
• Occasionally being part of promotional activity, both onsite and offsite locally
• Must be able to work a minimum of 24 hours per week
• Must be customer service oriented and able to communicate effectively with customers, colleagues and management
• Must be eligible to work in the UK and fluent in English, spoken and written