Membership Sales Advisor

TN United Kingdom; Warrington; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a vibrant and dynamic team as a Membership Advisor at a forward-thinking company dedicated to fitness and well-being. This exciting role allows you to connect with potential members, showcasing the facilities and tailoring services to meet their individual needs. With a focus on customer service and a passion for leisure, you'll play a key role in helping others embark on their fitness journeys. Enjoy a supportive work environment with fantastic benefits, including complimentary memberships, discounts, and opportunities for personal development. Embrace the chance to make a real difference in people's lives while enjoying a fun and inclusive workplace!

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount in Starbucks

Excellent training and development

Financial wellbeing support

Mental health support

Employee Assistance Programme

Fun and inclusive work environment

Company Pension scheme

Qualifications

• Natural ability to interact with diverse individuals and utilize effective selling techniques.
• Passion for leisure and fitness with a strong customer service orientation.

Responsibilities

• Ensure a perfect match between potential members and our facilities.
• Advise on additional products and services to help members achieve fitness goals.

Skills

Customer Service

Sales Techniques

Interpersonal Skills

Fitness Knowledge

Job description

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The first step on the road to fitness, is making the decision to get started.

Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of.

So, as Membership Advisor, it’s your job to ensure a perfect match.

You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.

You love meeting new people, so you’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.

You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.

- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.

- Friends and Family discounted stays from £49 including breakfast

- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill

- 30% discount on and off shift in our Village Hotel Starbucks stores

- Excellent training and development including our Rising Stars and Talent Academy programmes

- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.

- Discounts and cashback offers on many High Street Brands and Supermarkets.

- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health

- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.

- Financial wellbeing support and salary drawdown via Wagestream

- Access to our Employee Assistance Programme, offering support and counselling

- A fun, supportive and inclusive work environment with regular team events

- Excellent Reward and Recognition Incentive schemes

- Anniversary rewards for key milestones of service

- Electric car salary sacrifice scheme

- Have your birthday off guaranteed

- Discounted Health Cash plan and Sick pay Insurance.

- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.

- Enhanced maternity and paternity benefits and pay

- Company Pension scheme

- Life Insurance

*T&C’s apply based on your contract

But what we need from you…

-A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service

-A passion for leisure, fitness and customer service
-An ability to understand the individual needs and wants of our members and tailor your service and communication around them
-A drive to achieve and exceed targets
-A team mentality, forming great relationships within leisure and other departments


Come and be part of something new & something special - Work, Grow & Play the Village Way!

**This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum**