Membership Sales Advisor

TN United Kingdom; Bury; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Membership Advisor at a forward-thinking leisure club. This role is perfect for those who love engaging with people and helping them start their fitness journey. You'll showcase facilities, tailor services to individual needs, and provide exceptional customer service. With benefits like complimentary health memberships and discounts, this position offers a fun, inclusive work environment where you can thrive. Enjoy the opportunity for uncapped commission and be part of a dynamic culture that values growth and enjoyment.

Benefits

Complimentary Health and Wellness Membership

Discounts on Overnight Stays

50% Discount on Food and Drink

Training and Development Programs

Well-being and Healthcare Benefits

Electric Car Salary Sacrifice Scheme

Guaranteed Day Off on Your Birthday

Enhanced Maternity and Paternity Benefits

Company Pension and Life Insurance

Community Engagement Events

Qualifications

• Natural ability to interact with diverse individuals.
• Passion for leisure and fitness, with a focus on customer service.

Responsibilities

• Engage with potential members through tours and consultations.
• Match individual needs to club facilities and services.

Skills

Customer Service

Sales Techniques

Interpersonal Skills

Goal Orientation

Job description

Job Description: Membership Advisor at Village Hotel Club

The first step on the road to fitness is making the decision to get started. Joining a gym is like dating—you want to know what you're committing to, whether you have the time to fit it into your busy schedule, and that the relationship offers what you're dreaming of.

As a Membership Advisor, your job is to ensure a perfect match. You'll bring a vibrant personality and a loveable nature to showcase our facilities to potential members. You’ll learn what they’re looking for, their goals, and demonstrate how Village Gym is their ideal choice.

You love meeting new people and will enjoy engaging with potential members by phone or in person, giving them a tour of the club. You’ll match their individual needs to our facilities to ensure their fitness journey starts well. Additionally, you'll advise on additional products and services to help them achieve their goals.

Our Culture and Benefits

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver exceptional service that sets us apart.

Benefits include but are not limited to:

• Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500 annually.
• Discounts on overnight stays, starting from £35, and breakfast.
• Friends and Family discounted stays from £49 with breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill.
• 30% discount at Village Hotel Starbucks stores.
• Training and development programs including Rising Stars and Talent Academy.
• Mobile Gaming training platform for engaging training experiences.
• Discounts and cashback on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including mental health support and days off.
• Financial wellbeing support via Wagestream.
• Access to Employee Assistance Programme for support and counseling.
• A fun, inclusive work environment with team events, reward schemes, and milestone rewards.
• Electric car salary sacrifice scheme.
• Guaranteed day off on your birthday.
• Discounted Health Cash Plan and Sick Pay Insurance.
• Community engagement events and recognition programs.
• Enhanced maternity and paternity benefits.
• Company Pension, Life Insurance, and other benefits.

What We Need From You

• A natural ability to interact with all types of people, using effective sales techniques and believing in sales through service.
• A passion for leisure, fitness, and customer service.
• The ability to understand and tailor services to individual needs.
• A drive to achieve and exceed targets.
• A team mentality, fostering great relationships within leisure and other departments.

Join us and be part of something new and special—Work, Grow & Play the Village Way!

This role offers uncapped commission with a realistic OTE of an additional £4,800 per annum.