Membership Sales Advisor

TN United Kingdom; Tingley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits as a Membership Advisor at a vibrant leisure club. This role is perfect for those who thrive on interaction and enjoy helping others embark on their fitness journeys. With a focus on exceptional customer service, you'll engage with potential members, showcasing the facilities and tailoring services to their needs. You'll enjoy a lively work environment and the chance to exceed targets while earning uncapped commission. Join a forward-thinking company that values personality and fun, and make a real impact in people's lives as they start their fitness adventures.

Benefits

Complimentary Health and Wellness Membership

Discounts on Overnight Stays

50% Discount on Food and Drink

Training and Development Programs

Well-being and Healthcare Benefits

Electric Car Salary Sacrifice Scheme

Guaranteed Day Off on Birthday

Company Pension Scheme

Enhanced Maternity and Paternity Benefits

Access to Employee Assistance Programme

Qualifications

• Natural ability to interact with diverse individuals.
• Passion for leisure and fitness with a service-driven approach.

Responsibilities

• Engage with potential members to showcase facilities and services.
• Match individual needs to the club's offerings for successful fitness journeys.

Skills

Customer Service

Sales Techniques

Interpersonal Skills

Target Achievement

Job description

Job Description: Membership Advisor at Village Hotel Club

The first step on the road to fitness is making the decision to get started. Joining a gym is like dating: you want to know what you're committing to, whether you have the time to fit it into your busy schedule, and that the relationship offers what you're dreaming of.

As a Membership Advisor, your role is to ensure a perfect match between potential members and our facilities.

You will bring a vibrant personality and a loveable nature to showcase our facilities, understand what potential members are looking for, and demonstrate how Village Gym can be their ideal match.

You love meeting new people and will enjoy engaging with potential members via phone or in person, giving them a tour of the club.

You will match their individual needs to our facilities, helping them start their fitness journey successfully. Additionally, you will advise on extra products and services to help them achieve their goals.

Our Culture

At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs across the UK, we rely on you to deliver exceptional service that sets us apart from the competition.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend, worth £1,500 annually.
• Discounts on overnight stays, starting from £35, including breakfast.
• Friends and Family discounted stays from £49 with breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill.
• 30% discount at Village Hotel Starbucks stores.
• Training and development programs, including Rising Stars and Talent Academy.
• Innovative Mobile Gaming training platform.
• Discounts and cashback offers on high street brands and supermarkets.
• Well-being and healthcare benefits, including mental health support and days off.
• Financial wellbeing support via Wagestream.
• Access to Employee Assistance Programme for support and counseling.
• A supportive, inclusive work environment with team events.
• Reward and recognition schemes, anniversary rewards, and incentive programs.
• Electric car salary sacrifice scheme.
• Guaranteed day off on your birthday.
• Discounted Health Cash Plan and Sick Pay Insurance.
• Community engagement through BIG People Days.
• Enhanced maternity and paternity benefits.
• Company pension scheme and life insurance.

What We Need From You

• A natural ability to interact with all types of people, using effective sales techniques and a service-driven approach.
• A passion for leisure, fitness, and customer service.
• An ability to understand and tailor services to individual needs.
• A drive to achieve and exceed targets.
• A team mentality, fostering great relationships across departments.

Additional Information

This role offers uncapped commission with a realistic OTE of an additional £4,800 per annum.