Membership Growth Specialist - Premium Leisure Club

The Lensbury Resort; Teddington; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free lunch

Free parking

Discounts on spa and rooms

Cycle to Work Scheme

Online Benefits Portal

Fully-funded Apprenticeships

Staff events and awards

Job summary

The Lensbury in Teddington is seeking a proactive Membership Sales Advisor to drive growth in memberships. You will conduct engaging tours of our premium facilities, build rapport with prospective members, and tailor membership options to their needs.

With a 40-hour week including weekends, you will achieve monthly sales targets and collaborate with the Membership and Marketing teams to develop effective strategies. Excellent customer service is essential for all touchpoints.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Excellent communication and interpersonal skills.
• Ability to manage multiple leads and stay organised.

Responsibilities

• Proactively generate new membership leads through outreach, networking, and referrals.
• Conduct tours of the club and showcase facilities and lifestyle benefits.
• Build rapport with prospective members and recommend membership options.
• Achieve and exceed monthly sales targets.
• Follow up with potential members via phone, email and in-person meetings to convert enquiries into sales.
• Assist in organising and attending promotional events to attract new members.
• Maintain records of leads, conversions, and feedback using CRM systems.
• Provide exceptional customer service to prospective and existing members.

Skills

Sales experience

Communication skills

Organisational skills

Flexible hours

Target driven

Job description

The Lensbury in Teddington is seeking a proactive Membership Sales Advisor to drive growth in memberships. You will conduct engaging tours of our premium facilities, build rapport with prospective members, and tailor membership options to their needs.

With a 40-hour week including weekends, you will achieve monthly sales targets and collaborate with the Membership and Marketing teams to develop effective strategies. Excellent customer service is essential for all touchpoints.