Membership Development Officer – North West & North England Membership Team

Institution of Civil Engineers (ICE); Nottingham; Remote; GBP 34,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave

Bank Holidays

Annual £100 wellbeing allowance

Cycle to work scheme

Gym membership savings

Job summary

The Institution of Civil Engineers (ICE) is seeking a Membership Development Officer for the North West & North England region. This home-based role requires driving membership growth, supporting members and employers, and engaging with FE/HE institutions.

You will work with the North England team, travel across the Northwest and North of England, and collaborate with multiple departments to ensure a consistent approach and up-to-date membership records.

Qualifications

• Educated to degree level or equivalent. Essential experience in civil engineering, customer service, learning and development or related subject.
• A professionally qualified Civil Engineer would be desirable though not essential.

Responsibilities

• Provide advice and guidance to members and non-members.
• Advise employers on professional development for staff and engineers.
• Advise FE/HE students on membership and career opportunities.
• Promote and grow ICE membership in the Northwest and North of England.
• Develop and market activities to support membership routes and delivery.
• Oversee ICE Approved Employers and mentor programmes.

Skills

Communication skills

Public speaking

MS Office

MS Teams

Customer service

Business development

Project planning

Education

Degree level or equivalent

Civil Engineering background desirable

Tools

MS Office

Databases

Job description

Membership Development Officer – North West & North England Membership Team

Location: Home-based

Hours: 36.25 hours per week

The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide.

Role Purpose:

The Institution of Civil Engineers North England Membership area requires a Membership Development Officer (MDO) to work with other members of the North England Team to provide support, advice and training to potential and existing members and promote Civil Engineering qualification.

The post-holder will engage with organisations, Higher Education and Further Education providers and individuals to maximise their potential.

This role will have specific responsibilities within the Northwest but also responsibilities across the North area and therefore travel across North England will be required.

Responsibilities:

• Membership Support – providing advice and guidance to members and non-members
• Employer Support – providing advice and guidance to employers on professional development.
• Further Education and Higher Education establishments – advising FE and HE students on membership and careers available to gain relevant experience.
• Membership growth – undertaking activities to promote and grow membership mainly within the in the Northwest and North of England.
• Business development - developing and marketing activities to progress and support aspirant members for the different routes to membership and ensuring effective delivery across the Northwest and North of England.
• Oversee the operation of ICE Approved Employers and mentor supported programmes
• Working closely with the Membership Manager, existing MDOs, Membership Support Centre and Membership areas to ensure a consistency of approach.
• Ensuring that ICE membership records are up to date.

What we are looking for:

• Educated to degree level or equivalent, experience in civil engineering, customer service, learning and development or a related subject is essential. A professionally qualified Civil Engineer (or a broad knowledge of Civil Engineering) would be desirable, though not essential.
• Previous business development experience would be advantageous.
• You will have previous exposure to liaising with a wide audience of people, along with the ability to engage and relate to senior members of the engineering and education professions. Ideally you should also be experienced in or have knowledge of engineering education, training and development.
• Attention to detail and the ability to turn technical material into non-technical outputs are essential, as is the ability to target and engage a diverse range of audiences.
• The ability to work alone and as part of a multi-functional team, while managing and planning a number of simultaneous tasks effectively is key to this role.
• The successful candidate will have excellent written and verbal communication skills and the ability to prepare and deliver presentations. You will also be capable of public facing interactions on an individual and group basis.
• You must have a good working knowledge of MS Office applications. Experience working with databases is also useful, but not essential.
• There will be a need to work outside “normal office hours”, when necessary.
• Candidates should be confident carrying out meetings/presentations/workshops using MS Teams.
• There will be a need to travel to team meetings (within North England) and meetings at the Head Office in London – when required.
• 25 days annual leave plus Bank Holidays
• Shutdown over Christmas period
• Annual £100 allowance towards your well-being
• Discounted hot food from on-site Café bar.
• Up to eight per cent of salary contributed to a personal pension scheme.
• 24-hour employee support line
• Death in service benefit equivalent to four year’s salary
• Interest free season ticket loan
• Cycle to work scheme.
• Big Gym membership savings with the Gymflex scheme

ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at [e-mail]

General Data Protection Regulations (GDPR) 2018

The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: [e-mail].

Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.