Membership Administrator

Liberty Towers; Slough; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

26 days holiday + bank holidays

Discretionary annual bonus

Job summary

Liberty Towers is recruiting a proactive Membership Administrator in London to support a well-established membership organisation serving businesses in the property and construction sector. The role offers hybrid working and a salary of £28,000-£30,000, with 26 days of holiday plus bank holidays.

You will be the first point of contact for members, manage CRM and databases, coordinate meetings and events, prepare agendas and minutes, and assist with communications and website updates.

Qualifications

• Experience in administration, team support or coordination.
• Graduate education standard.
• Excellent organisational and communication skills.
• Strong attention to detail.
• Proficient in Microsoft Office, especially Excel, Outlook and Teams.

Responsibilities

• Acting as a first point of contact for members, visitors and enquiries.
• Providing administrative support across the organisation.
• Coordinating meetings, travel, accommodation and events.
• Preparing agendas, taking minutes and tracking actions.
• Maintaining CRM and membership databases.
• Supporting member communications, newsletters and mailings.
• Updating website content and assisting with user access requests.
• Supporting colleagues with systems administration and minor IT queries.
• Assisting with project coordination and process improvement initiatives.
• Building strong relationships with members and stakeholders.

Skills

Administration experience

Team support

Coordination experience

Excellent communication

Education

Graduate degree or equivalent

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

Membership Administrator

London | £28,000 - £30,000

About the Organisation:

We are recruiting on behalf of a well-established and highly regarded membership organisation that supports businesses across the property and construction sector. Acting as a trusted voice within the industry, the organisation works closely with members through events, communications, research and stakeholder engagement.

This is an excellent opportunity for an individual looking to develop their career within a respected organisation. Offering a broad and varied workload, the successful candidate will gain exposure to multiple areas of the business whilst building valuable skills and experience within a supportive and collaborative team.

Key Responsibilities:

• Acting as a first point of contact for members, visitors and enquiries.
• Providing administrative support across the organisation.
• Coordinating meetings, travel, accommodation and events.
• Preparing agendas, taking minutes and tracking actions.
• Maintaining CRM and membership databases.
• Supporting member communications, newsletters and mailings.
• Updating website content and assisting with user access requests.
• Supporting colleagues with systems administration and minor IT queries.
• Assisting with project coordination and process improvement initiatives.
• Building strong relationships with members and stakeholders.

About You:

• Previous administration, team support or coordination experience.
• Graduate standard of Education
• Excellent organisational and communication skills.
• Strong attention to detail.
• Proficient in Microsoft Office, particularly Excel, Outlook and Teams.
• Able to manage multiple priorities effectively.
• Comfortable learning new systems and technology.
• Professional, proactive and highly organised.
• A self-starter who enjoys taking initiative and solving problems.
• Eager to learn, develop and take ownership of responsibilities.

Desirable:

• CRM, CMS or membership database experience.
• Experience taking meeting minutes.
• Experience within a membership organisation, trade association or professional body.

What's on Offer?

• £28,000 - £30,000 salary.
• 26 days holiday plus bank holidays.
• Discretionary annual bonus.
• Hybrid working.
• Supportive and collaborative team environment.
• Exposure to multiple areas of the organisation.
• A varied role with responsibility and ownership.
• Excellent opportunities for long‑term career development and progression.
• Regular team social events and company celebrations.