Members Restaurant Team Member

WSH Group; Greater London; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free lunch on shift

Discount on food and drinks

Tea & coffee on shift

Career development opportunities

Life Assurance

Job summary

Benugo is seeking a Team Member for the Victoria & Albert Museum Members' Restaurant to help deliver an exceptional dining experience for our members and guests. You will provide friendly, attentive table service, take orders, and maintain high food safety standards in a fast-paced environment.

Ideal candidates have hospitality experience, are friendly and communicative, and work well within a team. Benefits include free lunch, discounts, and career development opportunities at a prestigious

Qualifications

• Previous experience in hospitality, restaurants, cafés, or customer service is desirable.
• Passionate about delivering outstanding customer service.
• Friendly, positive, and approachable with excellent communication skills.
• Able to work effectively as part of a team in a fast-paced environment.
• Strong attention to detail and commitment to high standards.
• A passion for food, drink, and hospitality is an advantage.

Responsibilities

• Provide friendly, attentive, and professional tableservice to members and guests.
• Take food and drink orders accurately and efficiently.
• Serve food and beverages to a high standard.
• Ensure tables and restaurant areas are clean, organised, and welcoming.
• Support the team in delivering a seamless and memorable dining experience.
• Handle guest requests and queries with confidence and professionalism.
• Maintain excellent food safety, hygiene, and health & safety standards.

Skills

Hospitality experience

Customer service

Teamwork

Communication

Attention to detail

Food & beverage passion

Job description

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

We’re looking for a Team Member to join our fantastic team at the Victoria & Albert Museum Members' Restaurant and help deliver an exceptional dining experience for our members and guests.

If you have a passion for hospitality, enjoy working with people, and thrive in a busy restaurant environment, we'd love to hear from you.

What You'll Do:

• Provide friendly, attentive, and professional tableservice to members and guests.
• Take food and drink orders accurately and efficiently.
• Serve food and beverages to a high standard.
• Ensure tables and restaurant areas are clean, organised, and welcoming.
• Support the team in delivering a seamless and memorable dining experience.
• Handle guest requests and queries with confidence and professionalism.
• Maintain excellent food safety, hygiene, and health & safety standards.

We Offer:

Rate: £12.71 per hour

Contract: Full time/ Permanent

About the Ideal Candidate:

• Previous experience in hospitality, restaurants, cafés, or customer service is desirable.
• Passive about delivering outstanding customer service.
• Friendly, positive, and approachable with excellent communication skills.
• Able to work effectively as part of a team in a fast-paced environment.
• Strong attention to detail and commitment to high standards.
• A passion for food, drink, and hospitality is an advantage.

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perk Box app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders