Benugo- Members Restaurant Team Leader

Benugo Limited; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Life Assurance

Employee discounts at retailers

Access to Employee Assistance Programme

Employee discounts via Hapi app

Employee Assistance Programme & Mental

Health & well-being

Job summary

A renowned restaurant group in Greater London seeks a Team Leader to elevate dining experiences at the Victoria & Albert Museum Members Restaurant. In this dynamic role, you'll inspire and guide a team to provide exceptional service while managing daily operations smoothly. A passion for customer satisfaction and team success is essential. Join a family-oriented company offering a range of benefits, including free meals and career development opportunities.

Qualifications

• Prior experience in a leadership role within a restaurant or hospitality environment.
• Strong interpersonal skills to lead a diverse team.
• Ability to handle customer concerns with professionalism.

Responsibilities

• Lead and mentor front-line staff to deliver exceptional service.
• Oversee daily operations to ensure efficiency.
• Maintain a positive atmosphere for staff and guests.
• Handle customer concerns with professionalism and care.
• Ensure food quality and safety standards are met consistently.
• Work closely with the management team to achieve goals and exceed expectations.

Skills

Leadership

Team motivation

Customer service

Food safety knowledge

Job description

We’re looking for a Team Leader to help lead our amazing crew at Victoria & Albert Museum Members Restaurant and ensure our guests have a memorable dining experience every time!

What You’ll Do:

• Lead, motivate, and mentor a team of front-line staff to provide top-notch service in a restaurant setting.
• Oversee day-to-day operations, ensuring everything runs smoothly.
• Maintain a positive, energetic atmosphere for both staff and guests.
• Handle customer concerns with professionalism and care.
• Ensure food quality and safety standards are met consistently.
• Work closely with the management team to achieve goals and exceed expectations.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast-growing and exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!