Benugo - Team Member - Victoria & Albert Museum

Benugo Limited; Greater London; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Life Assurance

Career development opportunities

Employee discounts at retailers

Access to Employee Assistance Programme

Employee discounts (via Hapi app)

Employee Assistance Programme

Mental Health First Aiders

Job summary

A leading hospitality company is seeking a Team Member at the Victoria & Albert Museum. The role involves taking orders, making coffees, and ensuring customer satisfaction. Ideal candidates will have a passion for food and beverage along with customer service experience. This position offers a competitive rate, a positive work environment, and benefits including free lunch and discounts on food. Join us for a fulfilling career in a prestigious location.

Qualifications

• Experience in customer service is preferred, but training will be provided.
• Must have a positive attitude and dedication to customer satisfaction.
• Team player with excellent communication skills.

Responsibilities

• Take orders and make coffees.
• Run food and manage sections.
• Ensure food safety standards are followed.
• Ensure high standard of customer experience and food safety

Skills

Customer service experience

Passion for food and beverage

Communication skills

Job description

Benugo - Team Member - Victoria & Albert Museum

We are looking for experienced Team Members to join the team at Victoria & Albert Museum.

Our cafes and restaurant at V&A has a mix of brasserie style food, freshly made sandwiches, wraps, and salads.

We are predominantly day time shifts, meaning we offer one of the best work‑life balance in hospitality. You will be responsible for taking orders, making coffees, running food and looking after sections.

• You are passionate and articulate about food and beverage
• Ensuring the customers experience is maintained at all times to the highest standard
• Ensuring that food safety standards are followed at all times
• General cleaning duties and general tasks across the site

We are looking for experience in customer service, full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family‑feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!