Benugo - Team Leader - Victoria & Albert Museum

Benugo Limited; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Life Assurance

Employee discounts at retailers

Access to Employee Assistance Programme

Career development opportunities

Employee discounts via app

Employee Assistance Programme

Job summary

A leading dining service provider in Greater London is seeking a Team Leader to oversee dining operations at a prestigious museum. The ideal candidate will lead a motivated team, ensuring exceptional customer experiences while maintaining high service and food quality standards. Benefits include free meals, employee discounts, and career development opportunities. This role is perfect for someone passionate about delivering memorable dining experiences and fostering a positive work culture.

Qualifications

• Proven experience in a team leadership role.
• Strong interpersonal and communication skills.
• Ability to maintain a positive work environment.

Responsibilities

• Lead and mentor a team of front-line staff.
• Oversee daily operations and service quality.
• Ensure compliance with food safety standards.
• Handle customer concerns effectively.
• Ensure food quality and safety standards are met consistently.
• Work closely with the management team to achieve goals and exceed expectations.

Skills

Team leadership

Customer service

Operational oversight

Problem-solving

Job description

Benugo - Team Leader - Victoria & Albert Museum

We’re looking for a Team Leader to help lead our amazing crew atVictoria & Albert Museum and ensure our guests have a memorable dining experience every time!

What You’ll Do:

• Lead, motivate, and mentor a team of front-line staff to provide top-notch service.
• Oversee day-to-day operations, ensuring everything runs smoothly.
• Maintain a positive, energetic atmosphere for both staff and guests.
• Handle customer concerns with professionalism and care.
• Ensure food quality and safety standards are met consistently.
• Work closely with the management team to achieve goals and exceed expectations.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!