Membercare Cleaner & Wellness Champion

Bannatyne; Orpington; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Lunch provided

Flexible schedule

28 days annual leave increases withTen

Free gym membership

Spa discounts

Career development training

Mental health support

Length of service awards

Staff bonuses

Discounted entertainment

Job summary

Join Bannatyne as a Membercare Assistant in Orpington. This 16-hour-per-week role pays £12.90 per hour and focuses on maintaining a clean, safe, and welcoming environment for members across our facilities.

You will perform thorough cleaning, sanitise equipment, manage waste, and support a team dedicated to quality service and member satisfaction. Weekend/holiday flexibility is required.

Qualifications

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
• Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

Responsibilities

• Thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
• Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
• Follow all health and safety regulations to ensure a safe environment for members and staff.
• Use cleaning chemicals and equipment according to safety guidelines and procedures.
• Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
• Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
• Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
• Monitor cleaning supplies and equipment, ensuring adequate stock.
• Basic maintenance where skills permit such as changing bulbs etc.
• Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
• Participate in team meetings and training sessions as required.

Skills

Cleaning experience

Attention to detail

Time management

Interpersonal skills

Customer service orientation

Job description

Join Bannatyne as a Membercare Assistant in Orpington. This 16-hour-per-week role pays £12.90 per hour and focuses on maintaining a clean, safe, and welcoming environment for members across our facilities.

You will perform thorough cleaning, sanitise equipment, manage waste, and support a team dedicated to quality service and member satisfaction. Weekend/holiday flexibility is required.