Wellness Club Cleaner & Member Concierge

Bannatyne; Weybridge; On-site; GBP 16,500 - 17,000; Part time

Benefits offered by this job

Lunch provided

Flexible schedule

28 days leave

Free gym membership

Spa discounts 30%

Spa goods 20%

Discounted meals

Career development

Mental health support

Length of service awards

Staff bonuses

Discounted entertainment

Job summary

Bannatyne Weybridge is seeking a meticulous Membercare Assistant to help uphold our high standards of cleanliness and member service. You will play a key role in maintaining safe, welcoming spaces across the gym and poolside areas.

Daily duties include thorough cleaning, sanitising equipment, and assisting members with requests while following health & safety guidelines. Hours: 24 per week, £13.40 per hour, with flexible scheduling and perks.

Qualifications

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
• Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

Responsibilities

• Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
• Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
• Follow all health and safety regulations to ensure a safe environment for members and staff.
• Use cleaning chemicals and equipment according to safety guidelines and procedures.
• Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
• Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
• Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
• Monitor cleaning supplies and equipment, ensuring adequate stock.
• Basic maintenance where skills permit such as changing bulbs etc.
• Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
• Participate in team meetings and training sessions as required.

Job description

Bannatyne Weybridge is seeking a meticulous Membercare Assistant to help uphold our high standards of cleanliness and member service. You will play a key role in maintaining safe, welcoming spaces across the gym and poolside areas.

Daily duties include thorough cleaning, sanitising equipment, and assisting members with requests while following health & safety guidelines. Hours: 24 per week, £13.40 per hour, with flexible scheduling and perks.