Membercare Assistant — Wellness Club Cleaning & Service

Bannatyne Group; Stratford-upon-Avon; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

B-Fed - complimentary lunch or break

Flexible schedule

28 days annual leave increases withTen

Free gym membership

Complimentary gym membership for a 2nd

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20% ELEMIS

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health, Well-Being and EAP

Length of Service Awards

Staff Awards and Bonuses

Discounted entertainment and shopping

Descripción de la vacante

Bannatyne Group is seeking a dedicated Membercare Assistant to maintain high standards of cleanliness and a welcoming environment for members. You will clean all areas, sanitise equipment, manage waste, and support safety protocols while delivering friendly service and professional demeanour.

The role requires attention to detail, reliability and the ability to work flexible hours including weekends. A positive health and wellness mindset and customer focus are key to success at Bannatyne Group.

Formación

• Strong attention to detail and thoroughness in cleaning tasks.

Responsabilidades

• Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
• Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
• Follow all health and safety regulations to ensure a safe environment for members and staff.
• Use cleaning chemicals and equipment according to safety guidelines and procedures.
• Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
• Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
• Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
• Monitor cleaning supplies and equipment, ensuring adequate stock.
• Basic maintenance where skills permit such as changing bulbs etc.
• Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
• Participate in team meetings and training sessions as required.

Descripción del empleo

Bannatyne Group is seeking a dedicated Membercare Assistant to maintain high standards of cleanliness and a welcoming environment for members. You will clean all areas, sanitise equipment, manage waste, and support safety protocols while delivering friendly service and professional demeanour.

The role requires attention to detail, reliability and the ability to work flexible hours including weekends. A positive health and wellness mindset and customer focus are key to success at Bannatyne Group.