Member Learning and Engagement Manager

Senedd; Cardiff; In loco; GBP 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Senedd is seeking a Senior Training and Engagement Manager to lead the Member Learning and Engagement team in Wales. You will identify training needs, design and deliver programmes, and arrange for delivery by others.

You will work closely with Members, their staff and stakeholders to ensure services meet developmental priorities and statutory requirements. The role requires strategic, collaborative working across the Senedd Commission, excellent communication, and the ability to manage a small

Competenze

• Experience in designing and delivering training programmes.
• Strong communication skills with the ability to present to diverse audiences.
• Proven ability to develop staff through learning and development initiatives.

Mansioni

• Identify ongoing training needs for Members and staff at individual, team and organisational levels.
• Plan, develop and arrange delivery of training, and supervise delivery by others.
• Lead a small team and manage multiple tasks with energy and flexibility.
• Build effective relationships with Members, support staff and key stakeholders across the Senedd Commission.
• Promote a high level of customer service and ensure training solutions add value.

Conoscenze

Team leadership

Training design

Stakeholder engagement

Communication

Descrizione del lavoro

\"The Member Learning and Engagement team provides support to Members of the Senedd (Members), and their support staff across Wales, by delivering a varied programme of training and development activities.

The team is also responsible for engagement with Members and their support staff regarding Senedd Commission services and initiatives to support them in fulfilling their roles.

Under the leadership of the Head of Member Liaison and the Senior Training and Engagement Manager, you will manage a small team.

You will play a leading role in identifying the ongoing training needs of Members and their support staff, at an individual, team and organisational level.

Using your knowledge of learning theory and skills in planning, development and delivery of training, you will deliver training and arrange for it to be delivered by others. Such training should aim to meet the statutory requirements and development needs of Members and their staff, in line with the principles and priorities agreed by the Commission.

You will adopt a strategic and collaborative approach to working with Members, support staff and key stakeholders across the Senedd Commission. You will develop effective working relationships with the political party groups to gain buy-in and ensure training solutions are both relevant and add value. Working collaboratively with colleagues across the organisation, you will be expected to deliver high levels of customer services, have strong organisational skills and be able to demonstrate an ability to manage multiple tasks in an energetic and flexible way.

You will be passionate about supporting Members and their staff to learn and grow. You will be future-focused and show curiosity in developing new ideas. You will be driven and motivate the team to deliver an excellent service and training programme.

You will need to identify and, where possible, resolve issues by identifying training solutions. However, being astute and able to recognise problems and elevate as appropriate is also a key attribute.

You will need to be able to demonstrate a positive and flexible attitude to your work adapting your skills and the service to the Members we serve. You will need to be professional and articulate in presentation and must have excellent verbal and written and communication skills.

For more information, please view the job description.

Pattern of Working

This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.

The successful candidate will be subject to security vetting.