Member Learning and Engagement Manager

Senedd Cymru (Welsh Parliament); Cardiff; Hybrid; GBP 39,000 - 46,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Senedd Cymru (Welsh Parliament) seeks a proactive Member Learning and Engagement Manager to lead a small training team and shape the learning agenda for Members and their staff. You will design, deliver and coordinate training to meet statutory requirements and development needs, working with members and stakeholders across the Senedd Commission.

Hybrid working applies with a flexible pattern including one remote day, and the role offers a full-time contract in Cardiff with a salary range of

Qualifications

• Interpersonal skills: articulate in presentation with excellent verbal and written communication.
• Knowledge and experience: Learning and development, identifying learning needs and blended learning materials.
• Facilitation and training delivery: facilitation and coaching with flexible approach to achieve goals.
• Forward planning and project management: plan programme of work around events and adapt to changing demands.
• Judgement and political sensitivity: understand diverse perspectives in a high-profile, politically sensitive environment.
• Welsh language criteria levels (Listening, Speaking, Reading, Writing) Level 4; assessment in selection.

Responsibilities

• Manage a small training team and oversee delivery of learning solutions.
• Identify ongoing training needs for Members and staff at individual, team and organisation level.
• Design, plan and deliver training or arrange delivery by others aligned with statutory requirements.
• Develop relationships with Members and party groups to ensure relevant, value-adding training.
• Provide high levels of customer service and manage multiple tasks in a busy environment.

Skills

Interpersonal skills

Training needs analysis

Learning delivery

Blended learning

Stakeholder engagement

Tools

None

Job description

Member Learning and Engagement Manager

Company: Senedd Cymru (Welsh Parliament)

Salary: £38,930 to £46,445 a year

Hours: Full-time

Location: Cardiff, CF99 1SN

Working pattern: Hybrid - 1 day remote

Job type: Temporary

Posting date: 29 Oct 2026

Closing date: 15 Nov 2026

Under the leadership of the Head of Member Liaison and the Senior Training and Engagement Manager, you will manage a small team.

You will play a leading role in identifying the ongoing training needs of Members and their support staff, at an individual, team and organisational level.

Using your knowledge of learning theory and skills in planning, development and delivery of training, you will deliver training and arrange for it to be delivered by others. Such training should aim to meet the statutory requirements and development needs of Members and their staff, in line with the principles and priorities agreed by the Commission.

You will adopt a strategic and collaborative approach to working with Members, support staff and key stakeholders across the Senedd Commission. You will develop effective working relationships with the political party groups to gain buy-in and ensure training solutions are both relevant and add value. Working collaboratively with colleagues across the organisation, you will be expected to deliver high levels of customer services, have strong organisational skills and be able to demonstrate an ability to manage multiple tasks in an energetic and flexible way.

You will be passionate about supporting Members and their staff to learn and grow. You will be future-focused and show curiosity in developing new ideas. You will be driven and motivate the team to deliver an excellent service and training programme.

You will need to identify and, where possible, resolve issues by identifying training solutions. However, being astute and able to recognise problems and escape as appropriate is also a key attribute.

You will need to be able to demonstrate a positive and flexible attitude to your work – adapting your skills and the service to the Members we serve. You will need to be professional and articulate in presentation and must have excellent verbal and written and communication skills.

Essential requirements

• Interpersonal skills:You will be professional and articulate in presentation and have excellent verbal and written communication skills. You will be able to gain the trust and confidence of stakeholders including our key customers, senior colleagues and training providers, and provide a trusted service within a sensitive and confidential environment .
• Knowledge and experience:Learning and development experience including identification of learning needs, training design and development, evaluation and development of learning materials, including a blended approach to learning.
• Facilitation and training delivery:Experience in facilitating and coaching with the ability to adapt and be flexible in your approach to deliver individual or group goals.
• Forward planning and project management:Have the ability to plan the team’s programme of work according to significant events, milestones or business need, and have the ability to reprioritise workstreams according to changing demands.
• Judgement and political sensitivity:Have the ability to understand and respond to different perspectives and situations appropriately, with an awareness of the implications of working in a dynamic and complex, high profile, politically sensitive environment.

Welsh language criteria

• Listening: Understand discussions and instructions even on unfamiliar topics. (Level 4)
• Speaking: Able to speak and engage in discussion at length, confidently and without prompting. (Level 4)
• Reading: Understand correspondence, newspaper articles and reports aimed at fluent Welsh speakers. (Level 4)
• Writing: Able to write different types of texts in styles that are appropriate to the reader in mind. (Level 4)

These skills will be assessed as part of the selection process. For further information on the Welsh language levels, please visit our website

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About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.