Member Experience & Club Operations Assistant

David Lloyd Leisure Ltd; West of England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Job summary

David Lloyd Leisure Ltd is seeking an Operations Assistant at our Bristol Emersons Green club. The role supports cleaning, opening/closing procedures, greeting members, and assisting teams to deliver an exceptional, inclusive experience every day.

We value a passion for customer service, strong communication, and teamwork, with a willingness to work in a fast-paced environment. Benefits include club membership perks and career development opportunities.

Qualifications

• Experience in delivering friendly customer service.
• Ability to work across multiple departments.
• Strong communication and collaboration with teammates.

Responsibilities

• Assist with cleaning and opening/closing tasks.
• Greet members and ensure a safe, welcoming environment.
• Support club departments with day-to-day tasks as needed.
• Contribute to a fast-paced team to maintain high service levels.

Skills

Customer service

Team player

Communication

Adaptability

Job description

David Lloyd Leisure Ltd is seeking an Operations Assistant at our Bristol Emersons Green club. The role supports cleaning, opening/closing procedures, greeting members, and assisting teams to deliver an exceptional, inclusive experience every day.

We value a passion for customer service, strong communication, and teamwork, with a willingness to work in a fast-paced environment. Benefits include club membership perks and career development opportunities.