Member Experience & Membership Sales Associate

BJ's Wholesale Club, Inc.; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ's Memberships

Generous Paid Time Off

Health Benefits

401(k) Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club in the United Kingdom seeks a customer-focused team member to promote and sell BJ's memberships while delivering exceptional member service. You will handle inquiries, process purchases, and assist with exchanges and returns in a fast-paced club environment.

The role emphasizes weekly targets, friendly communication, and teamwork to uphold BJ's standards and ensure a positive member experience.

Qualifications

• Prior front line/customer service or sales experience.
• Results driven with a track record of meeting goals.
• Basic math skills for transactions and balancing tills.
• Computer proficiency for POS and membership systems.

Responsibilities

• Promote BJ's membership products to new and existing members.
• Sell memberships with high energy and determination to hit targets.
• Drive toward goal achievement using established benchmarks.
• Provide superior customer service and resolve issues promptly.
• Handle merchandise lookups, returns and in-club pick-ups as needed.
• Adhere to club policies and maintain a safe, welcoming environment.

Skills

Front line service

Sales drive

Basic math

Computer proficiency

Job description

BJ's Wholesale Club in the United Kingdom seeks a customer-focused team member to promote and sell BJ's memberships while delivering exceptional member service. You will handle inquiries, process purchases, and assist with exchanges and returns in a fast-paced club environment.

The role emphasizes weekly targets, friendly communication, and teamwork to uphold BJ's standards and ensure a positive member experience.