Member Experience Fitness Coach & Group Class Lead

JDGYMS; North Shields; On-site; GBP 22,000 - 32,000; Full time

Job summary

JD Gyms in North Shields is looking for a dedicated Personal Trainer to deliver world-class member experiences on every visit. You will lead gym floor engagement, run inductions and teach engaging group exercise classes.

This role emphasizes high cleanliness, brand standards, safe practices and strong service delivery through member feedback. You'll tour prospective members, support joining and help our local community stay active.

Qualifications

• Passion for fitness, health and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt style to different personalities.
• Resilient and receptive to feedback.
• Understands the importance of a great member experience.
• Flexible in hours worked.
• Team player who supports members and local communities.
• Level 3 Personal Trainer qualification.

Responsibilities

• Engage with members on the gym floor to deliver a world-class experience.
• Deliver welcoming tours to prospective members in line with brand standards.
• Deliver engaging group exercise classes.
• Deliver member inductions with clarity and enthusiasm.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks and record results accurately.
• Provide ad hoc support to members as required.
• Maintain highest cleanliness standards as set by management.
• Ensure brand standards and health & safety compliance.
• Monitor service delivery through member feedback and data.

Skills

Passion for fitness

Brand standards

Enthusiastic learner

Adaptable to personalities

Resilient

Member experience

Flexible hours

Team player

Level 3 PT qualification

Education

Level 3 Personal Trainer qualification

Job description

JD Gyms in North Shields is looking for a dedicated Personal Trainer to deliver world-class member experiences on every visit. You will lead gym floor engagement, run inductions and teach engaging group exercise classes.

This role emphasizes high cleanliness, brand standards, safe practices and strong service delivery through member feedback. You'll tour prospective members, support joining and help our local community stay active.