Member Experience Fitness Coach

JD Sports Fashion PLC; Manchester; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

JD Gym teams are looking for a proactive member experience specialist who will engage with members on the gym floor, run tours, and deliver engaging group classes. You will lead inductions and assist prospective members with joining JD Gyms, while upholding brand standards and safety requirements.

You will contribute to club cleanliness, energy efficiency, and data-driven improvements. A Level 3 Personal Trainer qualification is required, and flexibility in hours is essential to meet member

Qualifications

• Passion for fitness, health and wellbeing, and helping people.
• Represent JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt communication and engagement styles for different members.
• Open to feedback and committed to continuous development.
• Understands the importance of a great member experience.
• Flexible in hours worked.
• Enjoys teamwork and supporting colleagues and members.
• Level 3 Personal Trainer qualification.

Responsibilities

• Place member experience at the heart of everything you do and engage with members on the gym floor.
• Deliver welcoming member tours in line with JD Gyms brand standards.
• Run engaging and inclusive group exercise classes.
• Provide member inductions that are informative and engaging.
• Support prospective members with joining JD Gyms as needed.
• Carry out club standards checks and record results accurately.
• Maintain high club cleanliness standards and safety compliance.
• Support energy efficiency and waste management initiatives.
• Analyse and present key data to support new ideas and developments.

Skills

Passion for fitness and helping people

Brand standards & values alignment

Enthusiastic and open to learning

Adaptable communication style

Open to feedback and development

Team player

Flexible hours

Level 3 Personal Trainer qualification

Education

Level 3 Personal Trainer qualification

Job description

JD Gym teams are looking for a proactive member experience specialist who will engage with members on the gym floor, run tours, and deliver engaging group classes. You will lead inductions and assist prospective members with joining JD Gyms, while upholding brand standards and safety requirements.

You will contribute to club cleanliness, energy efficiency, and data-driven improvements. A Level 3 Personal Trainer qualification is required, and flexibility in hours is essential to meet member