Member Experience & Group Fitness Coach (PT)

JD Sports Fashion PLC; Chatham; Hybrid; GBP 24,000 - 34,000; Full time

Job summary

JD Gyms, part of JD Sports Fashion PLC, seeks a fitness-focused team member to enhance member experiences. You’ll engage on the gym floor, lead tours for prospective members, run group classes and inductions, and assist with joining JD Gyms while upholding brand standards.

With a Level 3 Personal Trainer qualification, you’ll also help maintain cleanliness and safety, support energy efficiency actions, and analyze data to inform new ideas and improvements for the club and local community.

Qualifications

• Has a passion for fitness, health, wellbeing and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt communication and engagement styles to members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands the importance of a great member experience.
• Flexible in hours worked.
• Enjoys teamwork and supporting colleagues, members and local communities.
• Level 3 Personal Trainer qualification.

Responsibilities

• Places member experience at the heart of everything you do by engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, aligned with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks and record results accurately.
• Provide ad hoc support to members as required.
• Maintain club cleanliness to the highest level as set by management.
• Uphold brand standards and ensure safety and health compliance.
• Monitor service delivery through performance and member feedback.
• Work safely and in line with policies and legislation.
• Support energy efficiency and waste management initiatives.
• Analyze and present key data to support new ideas/initiatives.

Skills

Passion for fitness

Brand ambassador

Enthusiastic learner

Adapt communication style

Open to feedback

Team player

Flexible hours

Education

Level 3 PT (EQF4)

Job description

JD Gyms, part of JD Sports Fashion PLC, seeks a fitness-focused team member to enhance member experiences. You’ll engage on the gym floor, lead tours for prospective members, run group classes and inductions, and assist with joining JD Gyms while upholding brand standards.

With a Level 3 Personal Trainer qualification, you’ll also help maintain cleanliness and safety, support energy efficiency actions, and analyze data to inform new ideas and improvements for the club and local community.