Member Experience & Cleanliness Specialist

JD Sports Fashion PLC; Shrewsbury; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Gyms is a budget gym chain expanding across the UK. We are seeking someone who takes pride in cleanliness and creating a positive environment for members and colleagues.

You will maintain high standards of cleanliness while providing friendly and professional support throughout the club. Responsibilities include following Health and Safety policies, performing cleaning and safety checks, reporting defects, upholding brand standards, and delivering outstanding member service through positive

Qualifications

• Strong interpersonal skills with excellent attention to detail.
• Experience in customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication and relationship-building with members and colleagues.

Responsibilities

• Ensure compliance with Health and Safety Employee Policy and Company Procedures Handbook.
• Support and maintain JD Gyms brand standards across the club.
• Conduct daily, weekly, and monthly cleaning and safety checks.
• Report defects to ensure building and equipment safety.
• Maintain high standard of cleanliness within the gym facility.
• Uphold professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives to promote consistent standards.
• Undertake other reasonable duties as required.

Skills

Interpersonal skills

Attention to detail

Customer service

Teamwork

Communication skills

Job description

JD Gyms is a budget gym chain expanding across the UK. We are seeking someone who takes pride in cleanliness and creating a positive environment for members and colleagues.

You will maintain high standards of cleanliness while providing friendly and professional support throughout the club. Responsibilities include following Health and Safety policies, performing cleaning and safety checks, reporting defects, upholding brand standards, and delivering outstanding member service through positive