Member Experience & Cleanliness Champion

JD GROUP; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Gyms in the United Kingdom is seeking a diligent cleaning and member service assistant to uphold high cleanliness standards across the club. You will support a positive member environment and help maintain brand standards with friendly, professional interactions.

The role emphasizes daily operational checks, team collaboration, and adherence to safety policies to promote a welcoming fitness space for members and staff alike.

Qualifications

• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Strong interpersonal skills with excellent attention to detail.

Responsibilities

• Ensure policies and procedures are adhered to.
• Maintain JD Gyms brand standards across areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report defects to ensure building and equipment are safe to use.
• Keep gym facility clean and well-presented.
• Maintain professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives to promote consistent standards.

Skills

Customer service

Attention to detail

Interpersonal skills

Teamwork

Job description

JD Gyms in the United Kingdom is seeking a diligent cleaning and member service assistant to uphold high cleanliness standards across the club. You will support a positive member environment and help maintain brand standards with friendly, professional interactions.

The role emphasizes daily operational checks, team collaboration, and adherence to safety policies to promote a welcoming fitness space for members and staff alike.